At a Glance
- Tasks: Lead a trendy retail store, showcasing pre-loved fashion and home furnishings.
- Company: A modern charity retail shop with a focus on style and community impact.
- Benefits: Generous annual leave, free parking, NHS pension scheme, and more perks.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Combine your passion for retail with giving back to the community.
- Qualifications: Experience in retail, strong visual skills, and a love for customer service.
The predicted salary is between 25000 - 30000 £ per year.
We are recruiting for a Retail Manager for our Henley shop which is a modern store full of pre-loved items. So, yes, charity retail. It’s not what you think for a start. Not for us anyway. Firstly, we only sell fashion and home furnishings that are right on trend and stores are set up to compete on the high street with anyone else.
The role is just as commercial and just as challenging as anywhere, and Retail Assistant Managers are expected to utilise all their previous visual and fashion experience to assist in setting up and running a commercially viable business. You will be dedicated and of course working in retail is something you love but for you, there needs to be more to it. You’re visual and creative, excellent service and great standards are second nature and you want your store to be the best it can be, but you also want to give something back.
We offer a great range of employee schemes and benefits, including generous annual leave, free parking close by, access to NHS pension scheme if eligible and so much more.
Please note, as there are Duke of Edinburgh volunteers in this shop, this role is subject to an Enhanced DBS check including child barred lists. This job advert will close as soon as sufficient applications have been received.
Retail Manager - Henley employer: Thames Hospice
Join our Henley shop as a Retail Manager and be part of a vibrant team dedicated to offering trendy pre-loved fashion and home furnishings. We pride ourselves on a supportive work culture that values creativity and excellent customer service, while also providing generous benefits such as annual leave, free parking, and access to the NHS pension scheme. This role not only allows you to thrive in a commercial environment but also gives you the opportunity to make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Manager - Henley
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Thames Hospice, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Thames Hospice!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Thames Hospice, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Thames Hospice and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Thames Hospice that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Thames Hospice
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
