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For Companies At a Glance
- Tasks: Support and develop retail teams while ensuring top-notch operational standards.
- Company: Join a passionate team at Homestore, making a difference in Maidenhead.
- Benefits: Generous annual leave, free parking, NHS pension access, and more perks.
- Why this job: Make a real impact on staff and customers in a rewarding role.
- Qualifications: Retail experience and strong communication skills are essential.
- Other info: Enjoy a varied role with plenty of opportunities for personal growth.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a confident and people‑focused Retail Development & Support Manager to help develop our store teams and ensure great operational standards across our retail estate. If you enjoy supporting others, improving processes, and getting stuck in on the shop floor when needed, this role is perfect for you.
What You’ll Do
- Deliver induction and onboarding for new retail staff
- Train teams on retail processes, customer service, and store systems
- Provide in‑store coaching to help build capability and consistency
- Support stores during busy periods — including running a shop when required
- Create training materials and help roll out new initiatives
What We’re Looking For
- Retail experience (supervisory or above)
- Strong communication and coaching skills
- Confident using retail systems (EPoS)
- Organised, proactive, and able to travel between stores
- Positive, supportive, and great at building relationships
Why join us?
- Make a real difference to staff, volunteers, and customers
- Varied, rewarding role with plenty of development opportunities
- Work with a friendly, passionate retail team
- We offer a great range of employee schemes and benefits, including generous annual leave, free parking close by, EAP, access to NHS pension scheme if eligible, Blue Light Discount Card and so much more!
For an informal discussion about the role please contact Claire Done, Area Manager via email c.done@thameshospice.org.uk
This job advert will close as soon as sufficient applications have been received.
Retail Development & Support Manager in Maidenhead employer: Thames Hospice
Contact Detail:
Thames Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Development & Support Manager in Maidenhead
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get hands-on! If you can, volunteer or take on temporary roles in retail settings. This not only boosts your experience but also shows potential employers that you're committed and ready to jump in when needed.
✨Tip Number 3
Prepare for interviews by practising common questions related to retail management. Think about how you would handle training new staff or improving store processes, as these are key aspects of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Retail Development & Support Manager in Maidenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Retail Development & Support Manager role. Highlight your retail experience, especially any supervisory roles, and showcase your strong communication and coaching skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting teams and improving processes. Share specific examples of how you've made a difference in previous roles to grab our attention.
Showcase Your People Skills: Since this role is all about building relationships, make sure to emphasise your ability to connect with others. Whether it's through your CV or cover letter, let us know how you've successfully coached or trained teams in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Thames Hospice
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Retail Development & Support Manager role. Familiarise yourself with the key responsibilities like training staff and supporting stores during busy periods. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Coaching Skills
Since this role involves a lot of coaching and training, be prepared to share specific examples of how you've successfully trained or supported others in previous roles. Highlight your communication skills and how you build relationships with team members.
✨Be Ready to Discuss Retail Systems
As the job requires confidence in using retail systems, brush up on your knowledge of EPoS and any other relevant technologies. Be ready to discuss how you've used these systems in the past to improve processes or enhance customer service.
✨Demonstrate Your People-Focused Approach
This role is all about supporting others, so come prepared with examples that showcase your people-focused mindset. Talk about times when you've gone above and beyond to help colleagues or customers, and how that aligns with the company's values.