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- Tasks: Manage collections and deliveries of donated furniture while providing excellent customer service.
- Company: Thames Hospice has been serving the community for over 36 years, offering vital palliative care.
- Benefits: Enjoy generous annual leave, NHS pension access, Blue Light Discount Card, and more perks!
- Why this job: Join a supportive team in a vibrant new charity superstore with a positive culture.
- Qualifications: Ideal for those with customer service experience and strong organisational skills.
- Other info: This is an entry-level, full-time position perfect for high school and college students.
The predicted salary is between 24000 - 36000 £ per year.
Thames Hospice is an independent hospice based at Bray Lake, Maidenhead. Proudly serving our community for more than 36 years, we provide specialist palliative and end-of-life care as well as vital support for patients' families.
We are excited to have opened a brand-new Thames Hospice charity superstore in Reading which will serve as a retail hub for furniture, homewares, fashion, and an upcycling studio with a repair workshop, a distribution centre for donated goods and a coffee shop, and a hospitality space to rent for meetings.
We are looking to appoint a Bookings Line Clerk to join our Retail team reporting to our Superstore Manager. The role would be responsible for administering and scheduling the collections and delivery of donated furniture. This is a fantastic opportunity for anyone who has experience working in a furniture sales environment, who is organised and can prioritise workloads.
We are looking for someone who will embrace our culture, support your team with an ambitious positive attitude and enthusiasm. You will drive the performance targets whilst providing the best customer experience. This role is ideal for someone who has exceptional customer service skills and is skilled in planning and organising rotas against delivery schedules.
We offer a fantastic range of employee schemes and benefits, including generous annual leave, EAP, access to NHS pension scheme if eligible, Blue Light Discount Card and so much more!
For an informal discussion about the role please contact Baljit Dhindsa, Commercial Manager via email b.dhindsa@thameshospice.org.uk.
This job advert will close as soon as sufficient applications have been received; previous applicants need not apply.
Bookings Line Clerk employer: Thames Hospice
Contact Detail:
Thames Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bookings Line Clerk
✨Tip Number 1
Familiarise yourself with Thames Hospice and its mission. Understanding their values and the community they serve will help you align your answers during any discussions, showing that you're genuinely interested in contributing to their cause.
✨Tip Number 2
Highlight your organisational skills and experience in scheduling or managing deliveries. Be prepared to discuss specific examples from your past roles where you successfully handled similar responsibilities, as this will demonstrate your capability for the Bookings Line Clerk position.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of scenarios where you went above and beyond for a customer, as this role requires providing an exceptional experience for those donating furniture and interacting with the charity.
✨Tip Number 4
Reach out to Baljit Dhindsa for an informal chat about the role. This not only shows your initiative but also gives you a chance to ask questions and gain insights that could set you apart from other candidates.
We think you need these skills to ace Bookings Line Clerk
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Bookings Line Clerk. Highlight key skills such as customer service, organisation, and experience in a furniture sales environment.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that match the job requirements. Emphasise any previous roles where you managed schedules or provided excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention specific examples of how your skills align with the needs of Thames Hospice and express your commitment to their mission.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Thames Hospice
✨Show Your Organisational Skills
As a Bookings Line Clerk, you'll need to demonstrate your ability to organise and prioritise workloads. Be prepared to discuss specific examples from your past experiences where you successfully managed schedules or handled multiple tasks efficiently.
✨Emphasise Customer Service Experience
Exceptional customer service skills are crucial for this role. Highlight any previous roles where you interacted with customers, resolved issues, or contributed to a positive customer experience. Share anecdotes that showcase your ability to handle challenging situations with a positive attitude.
✨Understand the Role and Company Culture
Familiarise yourself with Thames Hospice's mission and values. During the interview, express how your personal values align with their commitment to providing palliative care and community support. This shows that you're not just looking for a job, but genuinely want to contribute to their cause.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready can set you apart from other candidates. Ask about the team dynamics, the challenges faced in the role, or how success is measured. This demonstrates your interest in the position and helps you assess if it's the right fit for you.
