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For Companies At a Glance
- Tasks: Support operations by processing orders, managing returns, and handling customer queries.
- Company: Join a dynamic office team in a fast-paced environment.
- Benefits: Full-time hours with opportunities for growth and development.
- Other info: Ideal for those with a valid driving licence and a passion for customer service.
- Why this job: Perfect for organised individuals who love helping customers and solving problems.
- Qualifications: Strong attention to detail, communication skills, and proficiency in Microsoft Office.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for a reliable Customer Returns and Administration Assistant to join our busy office admin team.
Key Responsibilities
- Provide administrative support across operations
- Process and manage sales orders accurately
- Handle customer queries and order tracking
- Coordinate product returns and documentation
Key Skills & Competencies
- Strong attention to detail and organisational skills
- Excellent communication and customer service skills
- Self-motivated with ability to work independently
- Proficient in Microsoft Word and Excel
Desirable
- Experience with NetSuite or ERP systems
- Knowledge of warehousing, logistics or returns processes
Essential Requirements
- Must hold a full valid driving licence
- Happy to travel occasionally
Ideal for someone organised and customer-focused. Apply now!
Customer Returns and Admin Assistant in Reading employer: THAMES 360
Contact Detail:
THAMES 360 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Returns and Admin Assistant in Reading
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to customer service and administration. Think about how your skills match the job description, especially your attention to detail and organisational skills. We want you to shine!
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Asking about the team dynamics or the tools they use (like NetSuite) shows you're engaged and ready to contribute from day one.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Returns and Admin Assistant in Reading
Some tips for your application 🫡
Show Off Your Organisational Skills: Make sure to highlight your attention to detail and organisational skills in your application. We love seeing how you manage tasks and keep things running smoothly, so share examples that showcase your abilities!
Communicate Clearly: Since excellent communication is key for this role, ensure your application is clear and concise. Use straightforward language and avoid jargon, so we can easily see your customer service skills shining through.
Tailor Your Experience: When applying, tailor your experience to match the job description. If you've worked with sales orders or returns processes before, let us know! We want to see how your background fits with what we're looking for.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at THAMES 360
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of the Customer Returns and Administration Assistant role. Familiarise yourself with sales order processing, customer queries, and returns documentation. This will show that you're genuinely interested and prepared.
✨Show Off Your Skills
Highlight your attention to detail and organisational skills during the interview. Prepare examples from your past experiences where you've successfully managed administrative tasks or resolved customer issues. This will demonstrate your capability to handle the role effectively.
✨Brush Up on Tech
Since proficiency in Microsoft Word and Excel is essential, be ready to discuss your experience with these tools. If you have any knowledge of NetSuite or ERP systems, mention it! It could give you an edge over other candidates.
✨Be Customer-Focused
As this role involves a lot of customer interaction, prepare to showcase your excellent communication and customer service skills. Think of scenarios where you've gone above and beyond for a customer, as this will highlight your suitability for the position.