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- Tasks: Lead a team to streamline operations and enhance efficiency through data management.
- Company: Join Thalia Waste Management, a leader in sustainable waste-to-energy solutions.
- Benefits: Enjoy hybrid working, flexible arrangements, and a commitment to diversity.
- Why this job: Make an impact in a dynamic environment while developing your leadership skills.
- Qualifications: Degree preferred; strong Excel skills and experience in business support required.
- Other info: Occasional travel may be needed; we value adaptability and problem-solving.
The predicted salary is between 28800 - 43200 £ per year.
Posted Thursday 21 August 2025 at 00:00 | Expires Thursday 4 September 2025 at 23:59
We have an exciting opportunity for someone to join our team on the Isle of Wight as a Business Support Manager. In this role, you will effectively lead a team of Business Support staff and focus on coordinating the provision of data and information to enable successful management of operations.
- This is a hybrid working opportunity with some time spent in the office and other time working from home.
- The role reports to the Account Director for the Isle of Wight account.
Key Responsibilities
- Lead, guide, and provide information to enable operational best practices.
- Collaborate with the central Transaction Services Team to improve processes and resolve queries.
- Communicate with vendors and contract-based staff to address queries promptly.
- Oversee the production of accurate and informative business reports.
- Analyze systems to extract insightful data.
- Streamline processes to enhance efficiency.
- This role may require occasional travel away from home.
Qualifications
- Degree or equivalent professional qualification (preferred).
Skills
- Advanced proficiency in Excel.
- Adaptability and confidence in new situations.
- Supportive leadership and team supervision skills.
- Strong problem-solving and analytical abilities.
- Experience managing small to medium projects.
Experience
- Knowledge of business systems and processes.
- Experience with SAP (preferred).
- Background in business support or senior administrative roles with diverse responsibilities.
- Experience working across multiple functions such as finance, health and safety, and commercial operations.
- Experience in large or complex operational environments.
About Thalia Waste Management
At Thalia Waste Management, we are shaping a sustainable future through innovative waste-to-energy solutions. We operate advanced technologies across sites in North Yorkshire, Milton Keynes, Cambridgeshire, and the Isle of Wight, processing 300,000 tonnes of waste annually to generate energy equivalent to 600 million solar panels and recycling approximately 95,000 tonnes of waste yearly.
Inclusion and Diversity
We are committed to creating an inclusive and diverse workplace. We value your skills and passion and are open to flexible working arrangements. We support all candidates through our recruitment process and provide reasonable accommodations for applicants with disabilities. We are an equal opportunity employer and do not discriminate based on race, religion, gender, age, disability, or other protected characteristics.
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Business Support Manager employer: Thalia
Contact Detail:
Thalia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Manager
✨Tip Number 1
Familiarise yourself with the specific business systems and processes mentioned in the job description, especially SAP. Understanding these tools will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Highlight your experience in leading teams and managing projects by preparing specific examples of how you've successfully guided teams in previous roles. This will showcase your supportive leadership skills and adaptability.
✨Tip Number 3
Research Thalia Waste Management and their innovative waste-to-energy solutions. Being knowledgeable about the company’s mission and values will allow you to align your answers with their goals during the interview.
✨Tip Number 4
Prepare to discuss how you can streamline processes and enhance efficiency based on your past experiences. Think of specific instances where you improved operations, as this will resonate well with the responsibilities of the role.
We think you need these skills to ace Business Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Business Support Manager role. Emphasise your leadership abilities, proficiency in Excel, and any experience with SAP or business systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Thalia Waste Management's mission and values. Explain how your background in business support and project management makes you a great fit for the team.
Highlight Relevant Experience: In your application, focus on specific examples from your past roles that demonstrate your problem-solving skills, adaptability, and ability to manage small to medium projects effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Thalia
✨Showcase Your Leadership Skills
As a Business Support Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully guided teams in the past. Highlight any specific achievements that demonstrate your ability to motivate and support your colleagues.
✨Demonstrate Analytical Proficiency
Given the role's focus on data analysis and reporting, make sure to showcase your analytical skills. Prepare to discuss your experience with Excel and any relevant tools or systems you've used to extract and interpret data. Providing concrete examples will help illustrate your capabilities.
✨Familiarise Yourself with Business Systems
Knowledge of business systems, especially SAP, is preferred for this role. If you have experience with these systems, be ready to talk about it. If not, do some research beforehand to understand their functionalities and how they can improve operational efficiency.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you've had to resolve conflicts, streamline processes, or manage projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
