Quality Assurance Manager in Somerset

Location: Templecombe, United Kingdom

Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, we operate across defence, space, aerospace, and digital security, helping build a future we can all trust.

We support the security and stability of our nation by providing extraordinary technology to our customers and delivering social value to the UK with our products and services.

Are you an inquisitive and impactful individual looking for an exciting, dynamic, and interesting new role in Quality Assurance? Where no two days are ever the same? And where you can use your judgement and risk‑based thinking to support the programmes at Thales through many different decisions during the project lifecycle? If so, we’d love to hear from you as we’re currently looking for a Quality Assurance Manager to join our team in Templecombe.

What the role has to offer:

• Customer focussed/facing with plenty of variety, interacting with all areas of the business
• Exciting challenge acting as the voice of the customer
• Hybrid working (3 days on site per week)
• We’ll also pay for your CQI membership and support formal certified training where appropriate, e.g. lead auditor training

What’s your day look like?

• Planning and performing project audits and surveillance activities in accordance with the Project Quality Plans and audit strategy.
• Acting as the customer’s representative inside the project or bid team, looking to maximise customer satisfaction and support any actions.
• Managing and analysing reports to continually improve quality within the project, and ensuring the quality performance is managed and reported to meet project time‑scales.
• Encouraging and developing best practice, promoting a quality culture and environment of continuous improvement.

About You:

• Possess excellent organisation, time and project management skills to deliver on time against competing priorities.
• Be an excellent communicator and collaborator to build relationships with key stakeholders.
• Be a problem‑solver with the ability to resolve complex issues in varied contexts.
• Possess the ability to analyse, design and implement processes improvements.
• Be a critical thinker with sound judgement skills and have the ability to identify potential risks and propose mitigating strategies.
• Have relevant experience working within Quality, ideally in a manufacturing or engineering environment (desirable, not essential).
• Have knowledge of Quality working practices and standards (desirable, not essential).

Security Clearance:

This role will require SC Clearance. It would be advantageous if currently held. If not, the successful applicant will be required to undergo, achieve, and maintain SC Clearance. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted with additional overseas checks.

Benefits and Equal Opportunities:

• Private medical insurance
• Buying or selling annual leave
• Cycle to work schemes
• Employee discounts
• Paid volunteering day
• Stocks and shares
• Annual bonus

We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. We offer programmes, employee networks, wellbeing policies, and inclusive features.