Asset & Configuration Manager in Doncaster

Location: Doncaster, United Kingdom

Thales is looking for an Asset & Configuration Manager to oversee the lifecycle management of all IT assets within our portfolio. The successful candidate will be responsible for tracking, maintaining and optimizing IT hardware, software, support and licences and crypto assets to ensure operational efficiency and cost-effectiveness.

The ideal candidate will be part of a team of engineers delivering secure communications who identify and resolve infrastructure issues, minimize downtime, and maintain high service availability and quality of service.

Key Responsibilities and Tasks:

• Manage and maintain an accurate IT asset inventory covering hardware, software licences, cryptographic assets, and secure communications infrastructure, ensuring comprehensive reporting is available.
• Control and manage cryptographic material, secure storage areas, configured devices, and associated access controls across the Operations Centre.
• Oversee the complete IT asset lifecycle, including procurement, deployment, maintenance, support, renewal, End of Sale, End of Support, End of Life, and disposal activities.
• Maintain the asset database and proactively monitor support contracts, licences, certificates, warranties, and subscription renewals to ensure compliance and continuity of service.
• Ensure asset management processes are integrated with ITIL Service Management practices, including Incident, Problem, Change, Transition, and Service Operations processes.
• Establish, maintain, and enforce IT asset management policies, procedures, governance controls, and tools in line with ITIL best practice.
• Manage software licensing compliance across multiple licensing models, including perpetual and subscription licences, providing renewal forecasts, quotations, and expiry reporting.
• Develop and manage supplier and vendor relationships, contracts, service agreements, KPIs, procurement activities, and third-line support arrangements to maximise service performance.
• Conduct asset audits and produce management reports on asset status, compliance, lifecycle, risks, security controls, and financial impact, supporting both operational and security objectives.

Skills and Experience:

• Strong understanding of IT Service Operations and the ITIL framework within complex, multi-site, multidisciplinary environments.
• Proven organisational, analytical, and problem-solving skills, with the ability to conduct detailed investigations and manage multiple priorities.
• Excellent communication, report writing, stakeholder management, and negotiation skills, with the ability to influence customers, suppliers, partners, and internal teams.
• Experience of cryptographic material handling and control; Crypto Custodian experience desirable.
• Positive, collaborative, and proactive approach, with strong team-working, motivational, and interpersonal skills.
• Flexible and adaptable, with the ability to support a dynamic operational environment and changing business requirements.
• Proven experience in IT Asset Management or a related IT Operations role, with familiarity of IT asset management tools, software licensing models, and compliance requirements.
• Demonstrable ability to manage concurrent projects, asset governance, compliance activities, and stakeholder relationships.
• Must be eligible to obtain and maintain SC and NPPV3 security clearance.

Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks.

At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring.