Quality Assurance Manager in Dartford

Location: Crawley, United Kingdom

Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust.

Are you an inquisitive and impactful individual looking for an exciting, dynamic and interesting new role in Quality Assurance? Where no two days are ever the same? And where you can use your judgement and risk based thinking to support the programmes at Thales through many different decisions during the project lifecycle? If so, we’d love to hear from you as we’re currently looking for a Quality Assurance Manager to join our team in Crawley.

What the role has to offer:

• Customer focussed/facing with plenty of variety, interacting with all areas of the business
• Exciting challenge acting as the voice of the customer
• Hybrid working (3 days on site per week)
• We’ll also pay for your CQI membership and support formal certified training where appropriate e.g. lead auditor training

What does your day look like?

Reporting to the Quality Manager, you can expect to be involved in:

• Planning and performing project audits and surveillance activities in accordance with the Project Quality Plans and audit strategy
• Acting as the customer’s representative inside the project or bid team and looking to maximize customer satisfaction and support any actions
• Managing and analysing reports to continually improve quality within the project, and ensure the quality performance is managed and reported to meet project time-scales
• Encouraging and developing best practice, promoting a quality culture and environment of continuous improvement

About you

Ideally you’ll:

• Possess excellent organisation, time and project management skills to deliver on time against competing priorities
• Be an excellent communicator and collaborator in order to build relationships with key stakeholders
• Be a problem-solver with the ability to resolve complex issues in varied contexts
• Possess the ability to analyse, design and implement processes improvements
• Be a critical thinker with sound judgement skills and have the ability to identify potential risks and propose mitigating strategies
• Have relevant experience working within Quality, ideally in a manufacturing or engineering environment (desirable not essential)
• Have knowledge of Quality working practices and standards (desirable not essential)

This role will require SC Clearance. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant will undergo, achieve, and maintain SC Clearance. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks.

At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role.

We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. If this role isn’t quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities.

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