2025 Digital Infrastructure Apprentice - Level 3 IT Solutions Technician Apprenticeship

Location: Carolina Court Doncaster, United Kingdom In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow’s possible. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. 2025 Digital Infrastructure Apprentice – Level 3 IT Solutions Technician Apprenticeship Start Date: 01 September 2025 Salary: £16,000 (age 16-18) £21,000 (age 19+) per annum Employee type: Permanent Location: Doncaster Working Schedule: Monday – Friday, 37 hours a week (8 hours Monday – Thursday, 5 hours Friday) Do you have a problem solving mind-set and are you solutions focussed? Are you passionate about driving continuous improvement to ensure the best outcomes for service users? New for 2025, this apprenticeship is an exciting opportunity to support the Thales UK digital transformation, working alongside industry experts within our Data Digital Competency Centre. What the role has to offer: A fully funded Level 3 IT Solutions Technician Apprenticeship qualification A role within the Thales UK Data Digital Competency Centre An opportunity to learn from the best A competitive salary, with great progression Permanent role from day one Overview The Digital Infrastructure Apprentice is a role within the UK Data Digital Competency Centre that forms part of the growing data & digital organisation focusing on delivering the vision of the Chief Data Officer. The role is part of an enablement team focusing on delivering a strong and dynamic digital platform. The successful applicant will join a growing team in a large Thales function. You will be able to: Take on workloads, as well as deliver solutions from requirements Be a good communicator with strong organisational skills and an appetite to learn Be able to create roadmaps for associated technologies Have a desire to deliver process improvements and a continuous improvement mind-set Key Responsibilities: To support the Business Intelligence capability throughout Thales UK: As a member of the Technology & Enablement squad you will deliver and support our digital platform services that are “best in class” to support the needs of the various businesses and functions Action life cycle events based on the infrastructure roadmap, following the change management process Create and maintain accurate records of Infrastructure services and assets, including documentation End to end call management of incidents through to resolution as required to ensure the incidents are fixed to the satisfaction of the customer and in-line with SLAs Monitoring the platform and ensure platform capabilities are developed in a consistent and coordinated approach Configuration and deployment of Microsoft PowerBI suite and other software Security Group account creation and management in Active Directory and NT Adherence to Thales procedures, working practices and department specific processes Help push our drive to the cloud for BI and analytic solution. Principal Relationships: • Head of Technical Operations & Delivery • Data Management team ETL and Data Analysts • Data Value Manager Apprentice Programme This is an 18-month programme aligned to the Level 3 IT Solutions Technician Apprenticeship standard. Delivered in partnership with our specialist provider partner, this programme will be delivered via a virtual learning model – including live virtual sessions, online learning and one-to-one coaching. The programme will conclude with an End Point Assessment, followed by roll-off into your permanent role within the Thales UK business. Requirements: True passion for technology Feels confident using hardware, software and other technical devices Good communication and interpersonal skills Passion to learn with enthusiasm and motivation to achieve success Loves helping others and enjoys working with others Committed to complete the full apprenticeship programme Ability to work well in a team and independently using their own initiative You will also need 5 GCSEs grade 9-4 (A-C) including English and Maths (or equivalent). Benefits 201 hours annual leave (plus a company day and bank holidays) Company Pension Health Care Cash Plan Life Insurance Discount Portal Performance-related pay uplifts 80 Hours Volunteering (first two years) Please note, assessment centres for shortlisted candidates will be held between February and May 2025. Induction week for all Graduate and Apprentices will take place from Monday 01 September until Friday 05 September 2025. Closing date: Our applications will close at 11.59pm on Sunday 16 February 2025 , this is the only time we will be accepting applications this year. Please note, we will be in contact by the end of February 2025 with details of next steps. Recruitment Process: For further information on our Early Careers recruitment process or to speak to a member of the Early Careers Team or a Graduate or Apprentice, please visit Thales Future Talent – Connectr . Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires you to be a sole British National from birth and achieve Security Clearance (SC) without any caveats. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. Please visit the UKSV website for further guidance. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks. As part of the vetting process you will be asked to provide evidence of your identity, eligibility to work in the UK, time spent abroad over the last 5 years, as well as employment and/or educational history. For further details of the evidence required to apply for security clearance please follow this link – https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels . Thales is an equal opportunities employer and diversity and inclusion are integral to the success of Thales. In line with Thales’ Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency. At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles. Great journeys start here, apply now!