Senior Cybersecurity Engineer, Enterprise Services

• Title: Senior Cybersecurity Engineer, Enterprise Services
• Base location: Belfast, Northern Ireland (Hybrid)

Operational Schedule: Participation in a rotating on‑call roster, requiring occasional paid weekend and holiday shifts (averaging once per month).

• Key Areas of Responsibility
• Technical Management & Optimization
• Product Administration: Maintain the core Imperva product stack on behalf of enterprise customers, managing tasks from custom rule creation to comprehensive event analysis.
• Policy Tuning: Optimize and fine‑tune security and audit rules across deployed Imperva solutions to minimise false positives and maximise threat detection.
• Deployment & Setup: Lead the technical configuration, physical or cloud installation, and baseline setup of Imperva platforms for new and existing accounts.
• Health Monitoring: Conduct periodic system health checks and structured service reviews to ensure peak operational performance and platform stability.
• Incident Response & Support Escalation
• Threat Mitigation: Perform rapid incident response and detailed root‑cause analysis during active security events.
• Advanced Troubleshooting: Serve as the resident subject‑matter expert in diagnosing and resolving complex, deep‑tier technical issues within Imperva ecosystems.
• Case Champion: Accelerate time‑to‑resolution for critical support tickets, driving internal visibility onto deployment friction and customer pain points.
• Global Collaboration: Partner with cross‑functional teams including customers, partners, account managers, and global engineering teams.
• Relationship & Account Consulting
• Strategic Advisory: Build long‑term technical relationships with enterprise stakeholders, assisting them with infrastructure design, roadmap planning, and deployment consulting.
• Environment Assessment: Evaluate customer technical environments and security architectures to align product delivery with organisational requirements.
• Customer Success: Support a diverse portfolio of active and onboarding customers, ensuring seamless retention and continuous platform adoption.
• Team Leadership
• Operational Oversight: Provide day‑to‑day oversight, technical leadership, and operational supervision for the EMEA Enterprise Services engineering team.
• Talent Development: Train, mentor, and coach junior and mid‑level engineers to elevate collective technical capability across the department.
• Operational Excellence: Assist management with tracking departmental KPIs, executing net‑new strategic initiatives, and scaling the Enterprise Services programme.
• Commercial

Alignment: Collaborate directly with Sales, Renewals, and Customer Success Management (CSM) teams to drive Enterprise Services adoption and support the active sales cycle.

Requirements

• Education: Bachelor’s degree in Information Systems, Computer Science, Telecommunications, or a related technology field.
• Core Experience: Minimum of 4 years in application or network security within a technical, customer‑facing role.
• Specialised Expertise: At least 2 years of experience in Data Security.
• Networking Protocols: Deep understanding of TCP, HTTP/S, SSL, DNS, reverse proxies, and firewalls.
• Operating Systems: Practical expertise with Linux‑based operating systems and system administration.
• Scripting: Automation expertise in common scripting languages including Bash and Python.
• Application Security: Solid knowledge of the OWASP Top Ten Web Application and API vulnerabilities.
• Database & Query: Proficiency in SQL and Mongo DB, covering databases such as MSSQL, Oracle, and My SQL.
• Infrastructure Architecture: Experience analysing complex deployments across both on‑premises and cloud infrastructures.
• Soft Skills: Advanced interpersonal, communication, analytical, critical thinking, and technical writing skills.
• Availability: Flexibility to participate in a scheduled, rotating on‑call shift roster.
• Applicants must have a valid work permit in the UK.
• Additional Preferred Experience
• Technical Communication: Ability to articulate complex security concepts clearly to both technical and non‑technical stakeholders.
• Cloud Architecture: Familiarity with major public cloud platforms, with a strong preference for AWS (Azure and GCP are a plus).
• Pattern Matching: Practical knowledge and ability to parse data by constructing and interpreting regular expressions (Regex).

Benefits

At Thales, we ensure equal opportunities, pay and working conditions for all.

The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role.

We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring.

Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here.

If this role isn’t quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities.

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