At a Glance
- Tasks: Support and maintain cutting-edge server infrastructure while tackling exciting technical challenges.
- Company: Join Thales, a global tech leader shaping the future with innovative solutions.
- Benefits: Enjoy private medical insurance, flexible leave options, and employee discounts.
- Other info: Be part of a diverse team with opportunities for growth and development.
- Why this job: Make a real impact in a dynamic environment focused on security and innovation.
- Qualifications: Bachelor's degree or 3 years in third line support; VMware knowledge is essential.
The predicted salary is between 45000 - 55000 £ per year.
Location: Cheadle, United Kingdom
Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services.
Purpose of this role
Responsible for the run and project activities across the Thales Infrastructure estate. Covering key areas of the estate including platforms and virtualization. The main focus of the role is the support, maintenance and delivery of the server infrastructure and associated technologies.
Main Duties and Responsibilities
- Working on incidents and tasks based on SLA
- Maintenance of the Infrastructure estate including patching, updates, fault finding
- Planning and remediation of obsolete infrastructure on the platform
- Work with other teams to diagnose complex issues
- Action life cycle events based on the infrastructure roadmap following the change management process
- Creating and maintaining accurate records of Infrastructure services and assets, including documentation
- Implementation of technical solutions to meet specification and changes contributing to service improvement and systems management
- Participation in Service Transition process and activities
- Working within a team or independently to create and implement technical changes
- Identifying service inadequacies and contributing to the Customer Service Improvement Plan
- Maintaining understanding of current and emerging infrastructure technologies
- Working closely with CSOC in the event of received intelligence or Cyber‑Attack
- Any other duties commensurate with the grade or deemed appropriate by the Local Chapter Lead or Product Owner
Typical Routines
- Raising Request For Changes
- Carrying out detailed investigation and produce reports
- Updating system documentation
- Extending own knowledge and desire to develop new technical skills under own initiative
- Monitoring infrastructure and proactively responding to alerts
Internal Company Contacts
IS teams, IS Team leaders, IS directors, Thales business managers and staff, Service Management, CSOC
External Company Contacts
Customers, Technology Vendors, External Suppliers
Person Specification
Bachelor Degree or minimum 3 years experience in a third line support role
Desirable
- Professional certification
- VMware Certified Professional
- MCP/MCSA/MCSE
- ITIL Foundation certificate
- AWS certification
Work Experience, Skills and Knowledge
- Good organisational and communication skills
- Communicate effectively at different levels working collaboratively to a common goal
- Ability to improve the processes and tools used on a daily basis
- Desire to contribute to continual service improvements
- Experience in analysing issues to diagnose faults or anomalies
Essential
- Strong knowledge of VMware infrastructure – ESX, VSAN, NSX, VRA
- Netapp Storage solutions
- Backup and DR solutions
- Server hardware including Cisco, HP, Dell
Desirable (Essential Section)
- Cloud technologies including Azure, GPC, Oracle, AWS
- Network technology including Switching, Routing, Firewalls, wireless, UCC (Jabber), ISE, load balancers
- Linux technology including Red Hat, Puppet, IDM
- Windows Server operating systems
- PowerShell, bash
Qualities, Abilities and Aptitudes
- Professional, Positive, customer focused attitude
- Flexible working attitude, prepared to work outside of service hours if required
- Motivated and committed
- To be open and honest
- Team Player
- Must be able to work under own initiative with little or infrequent supervision
- Able to create and manage positive working relationships
- Good time management
- Comfortable working to deadlines
- The ability to multi-task, prioritise workloads effectively and be able to deal with a variety of tasks
- The ability to accurately prioritise new incidents
Benefits
We offer private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and more.
Equality, Diversity and Inclusion
At Thales, we ensure equal opportunities, pay and working conditions for all.
Additional Information
Join Thales in the UK – Innovate with us and shape the future!
Infrastructure Engineer in Stockport employer: Thales Group
Thales is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Crawley. With a strong commitment to employee growth, we provide extensive training opportunities, competitive benefits including private medical insurance and annual bonuses, and a supportive environment where your contributions directly impact the future of technology. Join us to be part of a team that values diversity, encourages creativity, and prioritises ethical AI solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Engineer in Stockport
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Thales Group or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Thales Group.
✨Tap into Online Developer Communities
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We think you need these skills to ace Infrastructure Engineer in Stockport
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Thales Group.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Thales Group and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Thales Group
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Thales Group uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
