Location: Templecombe, United Kingdom
Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services.
Thales people provide armed forces customers with operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defence mission systems solutions at land, sea, and air. Our platforms extend across the battlespace; Sonar, Electronic Warfare and Visual Systems.
Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.
MSET Head of Future Support
Location: Templecombe, Bristol, or Cheadle (any Thales office)
Other: full-time, hybrid, with 50% domestic & international travel
Join a growing, globally connected defence business where you'll shape major strategic programmes and influence the future of underwater systems!
What the role has to offer
- Established customer base - strong existing demand and active equipment support contracts provide a solid platform for growth without the need for cold‑start business development
- Strategic commitment to expansion - Leadership backing, clear investment, visibility, and momentum for growth
- Diversity and Challenge - lead opportunities across many different systems, platforms, and stages in the product lifecycle across a broad customer network
Our Opportunity
The MSET Head of Future Support drives continued growth across the UWS UK Services business by securing major captures, shaping customer decisions, and expanding through‑life support across surface, and submarine domains. Reporting to both the MSET Programme Director and UWS Head of Sales & Strategic Campaigns Services. The role leads senior defence engagement, builds a high‑quality pipeline spanning three business units and identifies new opportunities across the Royal Navy's complex sensors installed base to maximise customer value. It also plays a key role as a member of the MSET programme senior leadership team.
The ideal candidate is a senior defence‑sector leader with strong credibility in the maritime environment, able to influence high‑value programmes and guide diverse teams. They bring strategic sales leadership, stakeholder management strength, and the technical understanding needed to shape solutions and lead major captures, supported by sound commercial judgement and the security clearances required for sensitive defence work.
Building a Future, we can all trust.
At Thales, customer focus and innovation drive everything we do. Our Strategy, Marketing and Sales teams lead the way, powered by advanced digital technologies such as AI, Quantum, 6G, Cybersecurity and Neuroscience. Joining us means becoming part of a community committed to making the world safer through purposeful, customer‑focused innovation.
The Underwater Systems Business Line (UWS BL) delivers a comprehensive range of underwater warfare capabilities, including sonars for all major naval and airborne platforms, mine‑countermeasures systems, acoustic homing heads for torpedoes, underwater security solutions, and through‑life customer support. UWS is a global leader and one of the world's largest exporters of sonar and associated systems. Its broad portfolio spans submarines, surface vessels, mine‑countermeasures platforms, unmanned vehicles, and maritime aircraft, supporting navies worldwide with advanced, mission‑critical undersea technologies.
What We Can Offer
We're committed to giving you opportunities to be your best. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training, development and experiences, along with the opportunity to be mentored and coached by some of the smartest minds in the industry. We hire from within as our first priority, so you'll have a myriad of opportunities within our diverse, global organisation.
Flexibility
Your health and well-being matter to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or th
#J-18808-Ljbffr
MSET Head of Future Support in Templecombe employer: Thales Avionics, Inc. (AGS)
Thales Alenia Space UK is an exceptional employer, offering a dynamic work environment in the heart of Oxfordshire, where innovation meets security. With a strong commitment to employee growth, we provide extensive benefits including a performance-related bonus, generous leave policies, and opportunities for volunteering, all while fostering a culture that prioritises health, safety, and well-being. Join us to be part of a forward-thinking team dedicated to shaping a sustainable future through cutting-edge technology and collaborative efforts.
Contact Details:
Thales Avionics, Inc. (AGS) Recruitment Team
