The successful candidate will be responsible for the effective planning, coordination and management of day-to-day transport and distribution activities, ensuring that people, vehicles and operational resources are used efficiently, safely and in accordance with company and legal requirements.
KEY RESPONSIBILITIES
- Manage and coordinate daily transport and distribution operations.
- Plan delivery schedules, routes and allocation of vehicles and drivers.
- Coordinate the efficient use of vehicles, drivers and other operational resources.
- Monitor delivery performance, service levels and operational KPIs.
- Supervise and support drivers and operational staff.
- Ensure deliveries are completed safely, efficiently and within required timeframes.
- Monitor vehicle availability and coordinate servicing, maintenance and repairs.
- Maintain accurate transport, vehicle and operational records.
- Ensure compliance with relevant transport, road safety, health and safety and company requirements.
- Identify operational problems and implement practical solutions.
- Investigate delivery delays, service failures, customer complaints and operational incidents.
- Work with customers and business partners to resolve operational issues.
- Monitor transport costs and identify opportunities to improve efficiency.
- Prepare operational reports and provide management information to company directors.
- Support recruitment, induction, training and performance management of operational staff.
- Develop and implement procedures to improve transport and distribution performance.
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