Baseline & Change Manager - Project Controls in Ipswich

We are seeking a full-time Baseline & Change Manager - (Programmes) to join our team in a hybrid role based in London & Suffolk (with travel as required), with the flexibility for some work-from-home arrangements. The role of Baseline & Change Manager is to support and advise on the processes and procedures required to implement change control. This position works alongside Project Controls Managers and Baseline & Change Engineers to ensure Programmes are identifying, assessing, and implementing changes effectively. Reporting to the Baseline & Change Lead, this role helps to support, facilitate, and develop the Change process as well as preparation for meetings. Working within the larger Programme Management Office (PMO) team to ensure an effective change process that contributes positively to delivery, safely, on time, to budget and quality.

Principal responsibilities:

• Change Management Process and Governance: Support the Baseline & Change Lead in ensuring the effective utilisation of the change management process and governance. Coordinate and facilitate change management processes across the Delivery Programme. Act as the central point of contact for change management.
• Baseline Management: Assist the Baseline & Change Lead in developing and managing the strategy, plan, and procedures for effective baseline management. Coordinate change inputs across the project and PMO (e.g., Schedule, Cost, and Risk) to facilitate end-to-end changes to the baseline, contracts, and wider Programme in line with the change process.
• Governance and Reporting: Ensure the change governance process is completed in line with the reporting cycle. Promote consistent application of project controls processes. Support the production of monthly Baseline & Change reports. Organise and manage weekly and monthly routines, ensuring data consistency and quality throughout the process.
• Support and Advisory: Advise Project Managers, Change Owners, and the Supply Chain on policies, procedures, and standards required for implementing change control. Collaborate with Project Controls Managers and Change Managers to ensure effective identification, assessment, and implementation of changes. Facilitate change requests for the engineering teams.
• Committee Facilitation: Support the Baseline & Change Lead facilitating meetings (held twice monthly).
• Quality Monitoring: Monitor and review the quality of change proposals submitted for inclusion against the baseline. Interface with various teams, including Engineering, PMO, and Senior Management, to ensure cohesive management of all change requests.
• Training and Development: Provide training and support to team members and stakeholders on change management processes and tools. Develop and deliver training materials and sessions to enhance understanding and compliance with change management practices.

Experience & Qualifications:

ESSENTIAL:

• Educated to at least degree level, or equivalent training and experience.
• Exceptional interpersonal and communication skills.
• Detailed knowledge of change impact assessments and their requirements for successful submission and approval of change and subsequent updates to baseline data.
• Professional work experience in one or more specific disciplines in the Programme, Project, Controls, or Commercial Management disciplines.
• Knowledge of project structures e.g., Work Breakdown Structures (WBS) & Cost breakdown Structures (CBS).
• Knowledge of change control.
• Understanding of governance, strategic planning techniques, strategic risk analysis, construction technology, delivery, site logistics, commercial & legal / contract issues.
• Demonstrates an understanding of how to drive performance improvement.
• Ability to work in a team as well as on their own initiative.
• Skilled at interfacing and operating in a corporate environment.

DESIRABLE:

• Experience of shaping and developing strategic changes through management of large programmes.
• Experience of managing contractors, consultants, and other advisors throughout large and complex construction programmes, in a regulated environment.
• Achieved Membership / Fellow / Certified Fellow status with one or more professional institutions.
• Practical working knowledge of Project Control processes and tools.
• Experience with a range of Project/ Programme management software packages.
• An understanding of standard forms of contracts, amendments, early warning notices and the workflows of communications between contractor and client.
• Experience and understanding of change control principles and experience of managing, controlling and governing change against a defined baseline on a major infrastructure Programme/ Project.
• Experience in maintaining and updating weekly and monthly reports on Programme / Project document status.
• Ability to chair Programme / Project meetings and workshops with multi-disciplined stakeholders to secure collaborative engagement on key objectives.
• Knowledge of PowerBI or similar Programme / Project data reporting applications.

Behavioural Traits:

• You really care about helping others succeed.
• You proactively look for ways to add value, even when it's not explicitly asked.
• You’re a critical thinker who asks smart questions and seeks to understand before acting.
• You’re digitally literate, adaptable, and comfortable working with modern tools.
• You’re curious, proactive, and always looking to improve.
• You’re credible, authentic, and can influence others with integrity.
• You’re emotionally intelligent, self-aware, and respectful in how you show up.
• You bring innovative thinking and don’t default to the obvious.
• You focus on results and optimisation, not just activity.
• You’re collaborative—you don’t sit in silence, and you make space for others.
• You’re accountable and own your outcomes.
• You balance resilience with compassion—kindness matters here.