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- Tasks: Manage warranty claims, support audits, and improve processes in a dynamic team.
- Company: Join T H WHITE, a leader in agricultural and construction machinery support in the UK.
- Benefits: Enjoy full training, a supportive environment, and opportunities for personal growth.
- Why this job: Make a real impact by optimising systems and recovering lost revenue while working with top brands.
- Qualifications: No specific experience required; ideal for detail-oriented individuals or technicians looking for a new challenge.
- Other info: This role offers genuine variety and the chance to influence business value.
The predicted salary is between 30000 - 42000 £ per year.
Do you take pride in getting the detail right - and enjoy the satisfaction of recovering lost revenue through well-executed claims? Are you the kind of person who spots inefficiencies, tightens processes, and knows how to hold manufacturers to account? We’re T H WHITE, and we support some of the UK’s leading agricultural, Groundcare and Construction machinery brands. We have a rare opening for a confident, organised and commercially aware Warranty Administrator to join our team in Marlborough. This is a fantastic opportunity for someone who enjoys rolling up their sleeves, fine-tuning systems, and influencing how we deliver value across the business. Whether you’ve worked in a service admin environment, handled warranty processes, or you’re a Technician ready to step away from the tools – this role offers genuine variety and the chance to build something better.
Duties: Full training is provided, but your responsibilities will include:
- Submitting and tracking warranty claims with our partner machinery suppliers.
- Working alongside our Service Managers to coach on best practices and drive improvements.
- Managing warranty credits and policy/goodwill claim requests.
- Taking responsibility for warranty stores across multiple depot locations.
- Running product recall campaigns and ensuring follow-up actions are taken.
- Supporting warranty audits and maintaining accurate, auditable claim records.
Warranty Administrator employer: TH White Group
Contact Detail:
TH White Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Administrator
✨Tip Number 1
Familiarise yourself with the warranty processes specific to agricultural and construction machinery. Understanding the nuances of these industries will help you stand out as a candidate who is not only detail-oriented but also knowledgeable about the field.
✨Tip Number 2
Network with professionals in the service administration sector, especially those who have experience with warranty claims. Engaging with industry contacts can provide insights into best practices and may even lead to referrals.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of how you've identified inefficiencies in previous roles. Be ready to discuss how you implemented changes that improved processes or saved costs.
✨Tip Number 4
Research T H WHITE and their partner brands thoroughly. Understanding their values, products, and market position will allow you to tailor your approach and show genuine interest in contributing to their success.
We think you need these skills to ace Warranty Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Warranty Administrator position. Tailor your application to highlight your relevant experience in service administration or warranty processes.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles where you managed claims, improved processes, or worked closely with service teams. Use specific examples to demonstrate your ability to recover lost revenue and tighten systems.
Showcase Your Attention to Detail: Since the role requires a keen eye for detail, make sure your application is free from errors. Use clear and concise language, and format your documents professionally to reflect your organisational skills.
Express Your Enthusiasm: Convey your passion for the agricultural, Groundcare, and Construction machinery sectors in your application. Mention why you are excited about the opportunity at T H WHITE and how you can contribute to their success as a Warranty Administrator.
How to prepare for a job interview at TH White Group
✨Show Your Attention to Detail
As a Warranty Administrator, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where you successfully managed claims or improved processes by focusing on the finer points.
✨Demonstrate Your Problem-Solving Skills
The role requires identifying inefficiencies and implementing solutions. Think of instances where you've spotted a problem and taken initiative to resolve it, and be ready to share these during the interview.
✨Familiarise Yourself with Warranty Processes
Even if you haven't worked directly in warranty administration, understanding the basics of warranty claims and processes will give you an edge. Research common practices and be ready to discuss how you would approach managing claims.
✨Prepare Questions for the Interviewers
Engaging with your interviewers shows your interest in the role and the company. Prepare thoughtful questions about their current processes, challenges they face, and how you can contribute to improvements as a Warranty Administrator.
