At a Glance
- Tasks: Provide field-based engineering support for innovative parking technology across the UK.
- Company: Join IPS Group, a leader in transforming parking experiences with cutting-edge solutions.
- Benefits: Enjoy competitive salary, 25 days holiday plus your birthday off, and a health cash plan.
- Other info: Flexible working culture with opportunities for professional growth and development.
- Why this job: Make a real impact while travelling and working with advanced technology in a dynamic environment.
- Qualifications: Experience in electrical and mechanical engineering, with strong communication and problem-solving skills.
The predicted salary is between 30000 - 40000 € per year.
Location: Home based with UK wide travel and overnight stays – North Yorkshire
Job Type: Full-time/Permanent
Reports to: Service Operations Manager
Package: Competitive Salary, 25 days holiday plus Birthday day, Holiday Purchase Scheme (upon successful completion of the probationary period you may purchase up to 5 additional days holiday per annum), Medical cash plan, salary sacrifice pension scheme, Company Sick Pay scheme.
About Us: IPS Group (UK) Limited is a leading provider of innovative parking technology solutions, dedicated to transforming the parking experience for both public and private sectors. Our cutting-edge products and services are designed to enhance efficiency, security and convenience in parking management.
Role Overview: To provide comprehensive field-based electronic and electro-mechanical engineering support to customers in the UK installing, maintaining, repairing and troubleshooting equipment at customer sites, acting as the primary technical representative.
Key Responsibilities:
- Installations and Commissioning
- Provide mobile engineering support to the company installations in the field.
- Setting up new equipment at customer locations according to specification.
- Carry out first line training following installation.
- Maintenance and Repair
- Carry out maintenance and repair.
- Ensure equipment operates efficiently, minimizing downtime.
- React to faults and incidents relating to equipment throughout the region.
- Technical Support and Troubleshooting
- Carry out diagnostic testing.
- Reporting and Documentation
- Complete necessary paperwork/IT systems use for adherence to customer support Service Level Agreements (SLAs).
- Effectively communicate with colleagues in the office and in the field.
- Customer Relations
- Liaise with customers to provide technical advice and support.
- Building positive relationships with customers, providing training and ensuring customer satisfaction.
- Safety Compliance
- Adhering strictly to company and site-specific health and safety regulations.
Person Specification:
- Electrical & Mechanical Engineering experience within a field-based role is essential.
- Ability to fault find with an attention to detail and a determination to succeed.
- Good verbal and written communication skills.
- A desire to build and maintain collaborative working relationships with internal and external stakeholders.
- A self-starter, who is conscientious and trustworthy in dealing with revenue-generating products.
- A drive and passion for continuous improvement of company products.
- Able to work under pressure maintaining a calm persona.
- Flexible can-do attitude, with a willingness to go the extra mile.
- PC Literate, including proficiency in Microsoft Office.
- Prepared to visit UK Head Office based in Doncaster as required for meetings/training.
Additional Requirements: Full UK driver’s licence (not exceeding 6 points).
Field Engineer in York employer: TH Recruitment
IPS Group (UK) Limited is an exceptional employer, offering a dynamic work environment for Field Engineers with a focus on innovation in parking technology. Employees benefit from a competitive salary, generous holiday allowances including a birthday day off, and opportunities for professional growth through training and development. With a strong emphasis on teamwork and customer satisfaction, IPS fosters a supportive culture that values collaboration and continuous improvement, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Field Engineer in York
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work in parking technology. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Get hands-on! If you can, volunteer for projects or internships related to field engineering. This not only boosts your CV but also gives you real-world experience that employers love to see.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios you might face on the job. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Field Engineer in York
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your electrical and mechanical engineering experience. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about parking technology and how you can contribute to our team. Keep it friendly and professional – we love a good story!
Show Off Your Communication Skills:Since this role involves liaising with customers and colleagues, make sure your written application reflects your communication skills. Clear, concise language will show us you can effectively convey technical information.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at TH Recruitment
✨Know Your Tech
Make sure you brush up on your electrical and mechanical engineering knowledge. Be ready to discuss specific technologies and troubleshooting techniques relevant to parking technology. This will show that you're not just familiar with the basics, but that you can dive deep into the specifics.
✨Showcase Your Communication Skills
Since you'll be liaising with customers and colleagues, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated technical information in the past. This will demonstrate your ability to build positive relationships and provide excellent customer support.
✨Demonstrate Problem-Solving Ability
Think of scenarios where you've had to troubleshoot or resolve issues under pressure. Be ready to share these experiences during the interview, highlighting your attention to detail and determination to succeed. This will showcase your capability to handle the challenges of a field-based role.
✨Emphasise Your Flexibility
The job requires UK-wide travel and overnight stays, so it's important to convey your willingness to adapt. Share instances where you've gone the extra mile or adjusted your plans to meet customer needs. This will reflect your can-do attitude and commitment to customer satisfaction.
