At a Glance
- Tasks: Make impactful calls to schools and nurseries, building relationships and driving growth.
- Company: Join Cool Milk, the UK's leading supplier of school and nursery milk.
- Benefits: Flexible hours, remote work, competitive salary, and commission opportunities.
- Other info: Supportive team culture with genuine flexibility and career growth.
- Why this job: Make a real difference in children's lives while earning great rewards.
- Qualifications: Telesales experience, strong communication skills, and a passion for helping others.
The predicted salary is between 24375 - 34375 £ per year.
Location: Remote (Initial induction at our Head Office in Lincoln, LN6 3TA, plus occasional team events and briefings)
Hours: Full-time, 37.5 hours per week (Monday to Friday) Flexible working arrangements available
Salary: £24,375 per annum + £5,000–£10,000 commission Realistic OTE: £29,375–£34,375
About Cool Milk
We’re Cool Milk, the UK’s leading supplier of school and nursery milk. Every single day, we help over 1 million children access nutritious, free or subsidised milk — supporting healthier starts and brighter futures. What we do genuinely matters. Every carton counts. And as we continue to grow, we’re looking for a driven, relationship-focused Telesales Executive to help us extend this vital service to even more schools and nurseries across the UK.
The Role
This is a consultative, relationship-led telesales role where you’ll be introducing schools and nurseries to a free service that delivers real value to them and their pupils. While you’ll be making outbound calls, this isn’t traditional hard sell telesales. You’ll succeed by building trust, asking the right questions, and helping educational settings understand how Cool Milk can support them — and often their wider networks too.
Key Responsibilities
- Make approximately 50–60 outbound calls per day to schools, nurseries, multi-academy trusts and nursery groups
- Build strong relationships with school business managers, headteachers and other key decision-makers
- Identify opportunities for growth within academy chains, trust structures and nursery networks
- Convert single-site wins into multi-site contracts through effective follow-up and relationship management
- Consistently meet and exceed sales targets while maintaining excellent service standards
- Manage your account portfolio professionally, ensuring a smooth and positive customer experience
- Work closely with internal teams to deliver seamless onboarding and ongoing support
- Support peak activity periods, particularly during the back-to-school season
Key Behaviours for Success
Success in this role comes down to four core behaviours:
- Enthusiasm: You bring genuine energy and positivity to every conversation. Your belief in what you’re offering comes through in your voice, and your passion for helping schools is infectious.
- Resilience: You bounce back quickly from rejection and see setbacks as learning opportunities. You stay focused, adaptable and motivated — especially during busy or high-pressure periods.
- Credibility: You build trust by being knowledgeable, honest and reliable. You listen carefully, never oversell, and always do what you say you’ll do — representing Cool Milk as a true partner to schools and nurseries.
- Curiosity: You ask thoughtful questions to really understand how each organisation operates. Your curiosity helps uncover wider opportunities within trusts, groups and networks, turning single conversations into long-term relationships.
What We’re Looking For
Essential:
- Proven telesales experience with a track record of exceeding targets
- Comfortable making high-volume outbound calls while maintaining quality conversations
- Excellent telephone manner — confident, credible and engaging
- Strong consultative selling and relationship-building skills
- Ability to multitask effectively across calls, CRM updates and follow-ups
- Proficient in MS Office (experience with NAV or SharePoint is a bonus)
- Performs well under pressure and during busy periods
- Clear, confident English communication
- Right to work in the UK
Desirable:
- Experience working with schools, nurseries or public sector organisations
- Understanding of multi-site or trust-based account management
- Experience identifying and developing expansion opportunities within existing accounts
What We Offer
- Genuine flexibility — work hours that fit around your life, including school runs and personal commitments
- Remote working with full equipment provided (following induction)
- Excellent earning potential: £5,000–£10,000 commission on top of your base salary
- Top performer earned £10,000 commission last year
- Second-highest earner achieved £8,000–£9,000
- Termly bonuses for top performers
- Casual dress code
- Health Care Scheme
- Cycle to Work scheme
- Company pension
- Employee wellbeing programme
- Free parking when visiting the office
- A supportive, fun team doing genuinely meaningful work
- Purpose-driven role helping over 1 million children thrive every day
Telesales Executive (Remote) in Lincolnshire employer: TH Recruitment
At Cool Milk, we pride ourselves on being an exceptional employer that values flexibility and employee wellbeing. Our remote working model allows you to balance your professional and personal life while contributing to a purpose-driven mission that supports over 1 million children daily. With competitive earning potential, a supportive team culture, and opportunities for growth, joining us as a Telesales Executive means being part of something truly meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Executive (Remote) in Lincolnshire
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Cool Milk's mission and values. Understanding what they stand for will help you connect with the team and show that you're genuinely interested in their work.
✨Tip Number 2
Practice your pitch! Since this role is all about building relationships, think about how you can introduce yourself and your experience in a way that resonates with the educational sector. Keep it friendly and engaging!
✨Tip Number 3
Be ready to share your success stories! Think of examples where you've exceeded sales targets or built strong relationships in previous roles. This will demonstrate your credibility and enthusiasm for the position.
✨Tip Number 4
Don’t forget to ask questions during your interview! Show your curiosity by asking about the team dynamics, growth opportunities, and how Cool Milk supports its employees. This not only helps you gauge if it's the right fit but also shows your genuine interest.
We think you need these skills to ace Telesales Executive (Remote) in Lincolnshire
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for helping schools and nurseries shine through in your application. We want to see that genuine energy and positivity that you’d bring to every conversation!
Tailor Your Experience:Make sure to highlight your telesales experience and any relevant achievements. We’re looking for someone who can exceed targets, so don’t be shy about showcasing your successes!
Be Personable:Since this role is all about building relationships, let your personality come through in your writing. Use a friendly tone and show us how you connect with others — it’s key to our mission at Cool Milk.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Cool Milk!
How to prepare for a job interview at TH Recruitment
✨Know Your Stuff
Before the interview, make sure you understand Cool Milk's mission and how their service benefits schools and nurseries. Familiarise yourself with their offerings and think about how you can articulate this value during your conversation.
✨Show Your Enthusiasm
This role is all about building relationships, so let your passion shine through! Practice conveying genuine energy and positivity in your voice. Remember, your enthusiasm can be infectious and will help you connect with the interviewers.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating a call with a school or nursery. Prepare by thinking of questions you might ask to uncover their needs and how you can offer solutions. This will showcase your consultative selling skills.
✨Demonstrate Resilience
Be ready to discuss how you've handled rejection or setbacks in previous roles. Share specific examples that highlight your resilience and adaptability, especially in high-pressure situations. This will show that you have the right mindset for a telesales environment.
