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- Tasks: Make impactful calls to schools and nurseries, building relationships and driving growth.
- Company: Join Cool Milk, the UK's leading supplier of school and nursery milk.
- Benefits: Flexible hours, remote work, competitive salary, and commission opportunities.
- Other info: Supportive team culture with genuine flexibility and career growth.
- Why this job: Make a real difference in children's lives while earning great rewards.
- Qualifications: Proven telesales experience and strong relationship-building skills.
The predicted salary is between 29375 - 34375 £ per year.
Location: Remote. Initial induction at our Head Office in Lincoln, LN6 3TA, plus occasional team events and briefings.
Hours: Full-time, 37.5 hours per week (Monday to Friday). Flexible working arrangements available.
Salary: £24,375 per annum + £5,000-£10,000 commission. Realistic OTE: £29,375-£34,375.
About Cool Milk: We're Cool Milk, the UK's leading supplier of school and nursery milk. Every single day, we help over 1 million children access nutritious, free or subsidised milk — supporting healthier starts and brighter futures. What we do genuinely matters. Every carton counts.
The Role: This is a consultative, relationship‑led telesales role where you'll be introducing schools and nurseries to a free service that delivers real value to them and their pupils. While you'll be making outbound calls, this isn't traditional hard sell telesales. You'll succeed by building trust, asking the right questions, and helping educational settings understand how Cool Milk can support them — and often their wider networks too.
Key Responsibilities:
- Make approximately 50-60 outbound calls per day to schools, nurseries, multi‑academy trusts and nursery groups.
- Build strong relationships with school business managers, headteachers and other key decision‑makers.
- Identify opportunities for growth within academy chains, trust structures and nursery networks.
- Convert single‑site wins into multi‑site contracts through effective follow‑up and relationship management.
- Consistently meet and exceed sales targets while maintaining excellent service standards.
- Manage your account portfolio professionally, ensuring a smooth and positive customer experience.
- Work closely with internal teams to deliver seamless onboarding and ongoing support.
- Support peak activity periods, particularly during the back‑to‑school season.
Key Behaviours for Success:
- Enthusiasm: You bring genuine energy and positivity to every conversation. Your belief in what you're offering comes through in your voice, and your passion for helping schools is infectious.
- Resilience: You bounce back quickly from rejection and see setbacks as learning opportunities. You stay focused, adaptable and motivated — especially during busy or high‑pressure periods.
- Credibility: You build trust by being knowledgeable, honest and reliable. You listen carefully, never oversell, and always do what you say you'll do — representing Cool Milk as a true partner to schools and nurseries.
- Curiosity: You ask thoughtful questions to really understand how each organisation operates. Your curiosity helps uncover wider opportunities within trusts, groups and networks, turning single conversations into long‑term relationships.
Essential Requirements:
- Proven telesales experience with a track record of exceeding targets.
- Comfortable making high‑volume outbound calls while maintaining quality conversations.
- Excellent telephone manner — confident, credible and engaging.
- Strong consultative selling and relationship‑building skills.
- Ability to multitask effectively across calls, CRM updates and follow‑ups.
- Proficient in MS Office (experience with NAV or SharePoint is a bonus).
- Performs well under pressure and during busy periods.
- Clear, confident English communication.
- Right to work in the UK.
Desirable:
- Experience working with schools, nurseries or public sector organisations.
- Understanding of multi‑site or trust‑based account management.
- Experience identifying and developing expansion opportunities within existing accounts.
What We Offer:
- Genuine flexibility — work hours that fit around your life, including school runs and personal commitments.
- Remote working with full equipment provided (following induction).
- Excellent earning potential: £5,000–£10,000 commission on top of your base salary.
- Top performer earned £10,000 commission last year. Second‑highest earner achieved £8,000–£9,000.
- Termly bonuses for top performers.
- Casual dress code.
- Health Care Scheme.
- Cycle to Work scheme.
- Company pension.
- Employee wellbeing programme.
- Free parking when visiting the office.
- A supportive, fun team doing genuinely meaningful work.
- Purpose‑driven role helping over 1 million children thrive every day.
Telesales Executive in Lincolnshire employer: TH Recruitment
Contact Detail:
TH Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive in Lincolnshire
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Cool Milk's mission and values. Understanding what makes them tick will help you connect better during your conversations.
✨Tip Number 2
Practice your pitch! Since this role is all about building relationships, rehearse how you'll introduce Cool Milk's services. Make it sound natural and engaging — remember, enthusiasm is key!
✨Tip Number 3
Be ready for questions! Think about what schools and nurseries might want to know about the service. Prepare thoughtful answers that show your curiosity and understanding of their needs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Telesales Executive in Lincolnshire
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for helping schools and nurseries shine through. We want to see that you genuinely care about the impact of our service and how it can benefit children.
Tailor Your Experience: Make sure to highlight your telesales experience and any relevant achievements. We love seeing how you've exceeded targets in the past, so don’t hold back on those numbers!
Be Personable: Since this role is all about building relationships, your application should reflect your ability to connect with others. Use a friendly tone and show us how you can engage with decision-makers in schools and nurseries.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Cool Milk!
How to prepare for a job interview at TH Recruitment
✨Know Your Stuff
Before the interview, make sure you understand Cool Milk's mission and how their service benefits schools and nurseries. Familiarise yourself with the key responsibilities of a Telesales Executive and think about how your experience aligns with them.
✨Show Your Enthusiasm
This role is all about building relationships, so let your passion shine through during the interview. Share examples of how you've positively impacted clients in the past and express your genuine excitement about helping schools and nurseries.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview to demonstrate your telesales skills. Practice handling objections and building rapport over the phone. This will showcase your consultative selling approach and ability to connect with decision-makers.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask your interviewers. This shows your curiosity and interest in the role. Inquire about the team dynamics, growth opportunities within the company, or how they measure success in the Telesales Executive position.