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- Tasks: Make impactful calls to schools and nurseries, building relationships and driving growth.
- Company: Join Cool Milk, the UK's leading supplier of school and nursery milk.
- Benefits: Flexible hours, remote work, competitive salary, and commission opportunities.
- Other info: Supportive team culture with genuine career growth and meaningful work.
- Why this job: Make a real difference in children's lives while earning great rewards.
- Qualifications: Telesales experience, strong communication skills, and a passion for helping others.
Location: Remote (Initial induction at our Head Office in Lincoln, LN6 3TA, plus occasional team events and briefings)
Hours: Full-time, 37.5 hours per week (Monday to Friday) Flexible working arrangements available
Salary: £24,375 per annum + £5,000 - £10,000 commission Realistic OTE: £29,375 - £34,375
About Cool Milk: We are Cool Milk, the UK's leading supplier of school and nursery milk. Every single day, we help over 1 million children access nutritious, free or subsidised milk supporting healthier starts and brighter futures. What we do genuinely matters. Every carton counts. And as we continue to grow, we're looking for a driven, relationship-focused Telesales Executive to help us extend this vital service to even more schools and nurseries across the UK.
The Role: This is a consultative, relationship-led telesales role where you'll be introducing schools and nurseries to a free service that delivers real value to them and their pupils. While you'll be making outbound calls, this isn't traditional hard sell telesales. You'll succeed by building trust, asking the right questions, and helping educational settings understand how Cool Milk can support them and often their wider networks too.
Key Responsibilities:
- Make approximately 50-60 outbound calls per day to schools, nurseries, multi-academy trusts and nursery groups
- Build strong relationships with school business managers, headteachers and other key decision-makers
- Identify opportunities for growth within academy chains, trust structures and nursery networks
- Convert single-site wins into multi-site contracts through effective follow-up and relationship management
- Consistently meet and exceed sales targets while maintaining excellent service standards
- Manage your account portfolio professionally, ensuring a smooth and positive customer experience
- Work closely with internal teams to deliver seamless onboarding and ongoing support
- Support peak activity periods, particularly during the back-to-school season
Key Behaviours for Success:
- Enthusiasm: You bring genuine energy and positivity to every conversation. Your belief in what you're offering comes through in your voice, and your passion for helping schools is infectious.
- Resilience: You bounce back quickly from rejection and see setbacks as learning opportunities. You stay focused, adaptable and motivated - especially during busy or high-pressure periods.
- Credibility: You build trust by being knowledgeable, honest and reliable. You listen carefully, never oversell, and always do what you say you'll do - representing Cool Milk as a true partner to schools and nurseries.
- Curiosity: You ask thoughtful questions to really understand how each organisation operates. Your curiosity helps uncover wider opportunities within trusts, groups and networks, turning single conversations into long-term relationships.
What We're Looking For:
- Essential:
- Proven telesales experience with a track record of exceeding targets
- Comfortable making high-volume outbound calls while maintaining quality conversations
- Excellent telephone manner - confident, credible and engaging
- Strong consultative selling and relationship-building skills
- Ability to multitask effectively across calls, CRM updates and follow-ups
- Proficient in MS Office (experience with NAV or SharePoint is a bonus)
- Performs well under pressure and during busy periods
- Clear, confident English communication
- Right to work in the UK
- Desirable:
- Experience working with schools, nurseries or public sector organisations
- Understanding of multi-site or trust-based account management
- Experience identifying and developing expansion opportunities within existing accounts
What We Offer:
- Genuine flexibility - work hours that fit around your life, including school runs and personal commitments
- Remote working with full equipment provided (following induction)
- Excellent earning potential: £5,000 - £10,000 commission on top of your base salary
- Top performer earned £10,000 commission last year
- Second-highest earner achieved £8,000 - £9,000
- Termly bonuses for top performers
- Casual dress code
- Health Care Scheme
- Cycle to Work scheme
- Company pension
- Employee wellbeing programme
- Free parking when visiting the office
- A supportive, fun team doing genuinely meaningful work
- Purpose-driven role helping over 1 million children thrive every day
Telesales (Remote) in Lincoln employer: TH Recruitment
Contact Detail:
TH Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales (Remote) in Lincoln
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Cool Milk's mission and values. Understanding what they stand for will help you connect with the team and show that you're genuinely interested in their work.
✨Tip Number 2
Practice your pitch! Since this role is all about relationship-building, think of a few scenarios where you can demonstrate your consultative selling skills. Role-play with a friend or even in front of the mirror to boost your confidence.
✨Tip Number 3
Be ready to share your success stories! Prepare examples of how you've exceeded sales targets in the past. Highlight your resilience and how you turned setbacks into learning opportunities – it’s all about showing your growth mindset!
✨Tip Number 4
Don’t forget to ask questions during your interview! Show your curiosity by asking about the team dynamics, the onboarding process, and how Cool Milk supports its employees. This not only demonstrates your interest but also helps you gauge if it's the right fit for you.
We think you need these skills to ace Telesales (Remote) in Lincoln
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for helping schools and nurseries shine through. We want to see that genuine energy and positivity in your words, as it reflects the enthusiasm we value at Cool Milk.
Tailor Your Experience: Make sure to highlight your telesales experience and any relevant achievements. We’re looking for someone who can exceed targets, so don’t be shy about showcasing your successes and how they relate to our mission.
Be Personable: Remember, this isn’t just about numbers; it’s about building relationships. Use your application to demonstrate your consultative selling skills and how you’ve successfully connected with clients in the past.
Keep It Professional: While we love a friendly tone, make sure your application is polished and professional. Double-check for any typos or errors, as clear communication is key in this role. And don’t forget to apply through our website!
How to prepare for a job interview at TH Recruitment
✨Know Your Stuff
Before the interview, make sure you understand Cool Milk's mission and how their service benefits schools and nurseries. Familiarise yourself with their offerings and think about how you can articulate this value during your conversation.
✨Show Your Enthusiasm
This role is all about building relationships, so let your passion shine through! Practice conveying genuine energy and positivity in your voice. Remember, your enthusiasm can be infectious, and it’s key to connecting with potential clients.
✨Prepare for Questions
Think about the types of questions you might be asked regarding your telesales experience and how you handle rejection. Be ready to share specific examples that demonstrate your resilience and consultative selling skills.
✨Ask Thoughtful Questions
During the interview, don’t hesitate to ask insightful questions about the company culture, team dynamics, and growth opportunities. This shows your curiosity and helps you gauge if Cool Milk is the right fit for you.