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- Tasks: Engage with customers through calls, manage relationships, and drive sales opportunities.
- Company: Join Brisant Secure, a leading innovator in the UK door hardware industry.
- Benefits: Enjoy a competitive salary, hybrid working, and generous holiday allowance.
- Why this job: Be part of a dynamic team driving growth and innovation in a fast-paced environment.
- Qualifications: Proven sales experience, excellent communication skills, and a knack for relationship-building required.
- Other info: Opportunity to work closely with field sales and contribute to exciting market expansion.
Hybrid working available once training complete!
Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.
We’re looking for a driven and customer-focused Internal Sales Executive to join our growing Trade B2B sales team. This role is ideal for someone who enjoys building strong relationships, proactively developing accounts, and playing a key part in driving sales performance.
You’ll work closely with both trade customers and the field sales team, ensuring excellent service, identifying growth opportunities, and supporting the wider commercial strategy.
Key Responsibilities
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Proactively contact prospective and existing trade customers through outbound calls to generate new business and grow existing accounts.
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Build and maintain long-term customer relationships by understanding customer needs, timelines, and material requirements.
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Manage day-to-day customer engagement, providing timely support and tailored solutions.
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Identify and act on opportunities to increase account value and customer retention.
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Accurately update and manage customer data and sales pipeline stages within the CRM system.
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Work closely with the field sales team, sharing insights, coordinating visits, and following up on opportunities.
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Collaborate internally, sharing knowledge and best practices across the sales team.
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Report on sales activity, pipeline progress, KPIs, and customer feedback to the Sales Director.
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Consistently achieve and exceed sales targets and KPIs.
About You
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Proven experience in sales, account management, or a customer-facing role (trade or B2B experience advantageous).
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Strong communication and relationship-building skills.
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Confident working independently while also contributing positively within a team.
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Highly organised, detail-oriented, and proactive in your approach. xiskglj
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Comfortable using CRM systems and Microsoft Office.
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Target-driven, motivated, and focused on delivering results
Internal Sales Executive employer: TH Recruitment
Contact Detail:
TH Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Executive
✨Tip Number 1
Familiarise yourself with Brisant Secure's products, especially their award-winning items like Ultion and Sweet. Understanding the unique selling points of these products will help you engage in meaningful conversations with potential customers.
✨Tip Number 2
Brush up on your knowledge of the fenestration and door hardware industry. Being well-versed in current trends and challenges faced by fabricators and installers will allow you to build credibility and rapport with clients.
✨Tip Number 3
Practice your outbound calling techniques. Since this role involves a lot of phone interaction, being confident and personable on calls will set you apart. Consider role-playing with a friend to refine your approach.
✨Tip Number 4
Network within the industry. Attend trade shows or local events related to fenestration and door hardware. Making connections can provide valuable insights and potentially lead to referrals when you're in the sales role.
We think you need these skills to ace Internal Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in internal sales or account management. Emphasise your communication skills and any previous B2B sales experience, especially in the fenestration or trade product sectors.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Brisant Secure's products and their market position. Mention how your skills align with the role and express your enthusiasm for contributing to their growth.
Showcase Relationship-Building Skills: In your application, provide examples of how you've successfully built and maintained customer relationships in the past. Highlight your ability to understand customer needs and deliver tailored solutions.
Highlight Technical Proficiency: Mention your competence with Microsoft Office and CRM systems in your application. If you have experience with specific tools or software relevant to sales processes, be sure to include that as well.
How to prepare for a job interview at TH Recruitment
✨Know the Company Inside Out
Before your interview, make sure you research Brisant Secure thoroughly. Understand their products, like Ultion and Sweet, and be ready to discuss how they tackle industry challenges. This shows your genuine interest in the company and its mission.
✨Demonstrate Your Sales Skills
Prepare to share specific examples from your past experiences that highlight your internal sales or account management skills. Be ready to discuss how you've built relationships with customers and driven sales growth, as this role is all about relationship-building.
✨Showcase Your Communication Style
Since the role requires a confident phone manner, practice articulating your thoughts clearly and concisely. You might even want to do a mock call with a friend to get comfortable discussing sales strategies and handling objections.
✨Be Ready to Discuss CRM Experience
Familiarise yourself with common CRM systems and be prepared to talk about your experience managing data and pipeline stages. Highlight any specific tools you've used and how they helped you manage customer relationships effectively.
