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- Tasks: Make impactful calls to schools and nurseries, building relationships and driving growth.
- Company: Join Cool Milk, the UK's leading supplier of school and nursery milk.
- Benefits: Flexible hours, remote work, competitive salary, and generous commission opportunities.
- Other info: Supportive team culture with excellent career growth and meaningful work.
- Why this job: Make a real difference in children's lives while earning great rewards.
- Qualifications: Telesales experience, strong communication skills, and a passion for helping others.
The predicted salary is between 29375 - 34375 £ per year.
Location: Remote. Initial induction at our Head Office in Lincoln, LN6 3TA, plus occasional team events and briefings.
Hours: Full-time, 37.5 hours per week (Monday to Friday). Flexible working arrangements available.
Salary: £24,375 per annum + £5,000-£10,000 commission. Realistic OTE: £29,375-£34,375.
About Cool Milk: We're Cool Milk, the UK's leading supplier of school and nursery milk. Every single day, we help over 1 million children access nutritious, free or subsidised milk — supporting healthier starts and brighter futures. What we do genuinely matters. Every carton counts.
The Role: This is a consultative, relationship‑led telesales role where you'll be introducing schools and nurseries to a free service that delivers real value to them and their pupils. While you'll be making outbound calls, this isn't traditional hard sell telesales. You'll succeed by building trust, asking the right questions, and helping educational settings understand how Cool Milk can support them — and often their wider networks too.
Key Responsibilities:
- Make approximately 50-60 outbound calls per day to schools, nurseries, multi‑academy trusts and nursery groups.
- Build strong relationships with school business managers, headteachers and other key decision‑makers.
- Identify opportunities for growth within academy chains, trust structures and nursery networks.
- Convert single‑site wins into multi‑site contracts through effective follow‑up and relationship management.
- Consistently meet and exceed sales targets while maintaining excellent service standards.
- Manage your account portfolio professionally, ensuring a smooth and positive customer experience.
- Work closely with internal teams to deliver seamless onboarding and ongoing support.
- Support peak activity periods, particularly during the back‑to‑school season.
Key Behaviours for Success:
- Enthusiasm: You bring genuine energy and positivity to every conversation. Your belief in what you're offering comes through in your voice, and your passion for helping schools is infectious.
- Resilience: You bounce back quickly from rejection and see setbacks as learning opportunities. You stay focused, adaptable and motivated — especially during busy or high‑pressure periods.
- Credibility: You build trust by being knowledgeable, honest and reliable. You listen carefully, never oversell, and always do what you say you'll do — representing Cool Milk as a true partner to schools and nurseries.
- Curiosity: You ask thoughtful questions to really understand how each organisation operates. Your curiosity helps uncover wider opportunities within trusts, groups and networks, turning single conversations into long‑term relationships.
Essential Requirements:
- Proven telesales experience with a track record of exceeding targets.
- Comfortable making high‑volume outbound calls while maintaining quality conversations.
- Excellent telephone manner — confident, credible and engaging.
- Strong consultative selling and relationship‑building skills.
- Ability to multitask effectively across calls, CRM updates and follow‑ups.
- Proficient in MS Office (experience with NAV or SharePoint is a bonus).
- Performs well under pressure and during busy periods.
- Clear, confident English communication.
- Right to work in the UK.
Desirable:
- Experience working with schools, nurseries or public sector organisations.
- Understanding of multi‑site or trust‑based account management.
- Experience identifying and developing expansion opportunities within existing accounts.
What We Offer:
- Genuine flexibility — work hours that fit around your life, including school runs and personal commitments.
- Remote working with full equipment provided (following induction).
- Excellent earning potential: £5,000–£10,000 commission on top of your base salary.
- Top performer earned £10,000 commission last year. Second‑highest earner achieved £8,000–£9,000.
- Termly bonuses for top performers.
- Casual dress code.
- Health Care Scheme.
- Cycle to Work scheme.
- Company pension.
- Employee wellbeing programme.
- Free parking when visiting the office.
- A supportive, fun team doing genuinely meaningful work.
- Purpose‑driven role helping over 1 million children thrive every day.
Telesales Executive in England employer: TH Recruitment
Contact Detail:
TH Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive in England
✨Tip Number 1
Get to know Cool Milk inside out! Familiarise yourself with our mission and values, so you can genuinely connect with schools and nurseries during your calls. When you believe in what you're selling, it shows!
✨Tip Number 2
Practice your pitch! Role-play with a friend or family member to refine your approach. Focus on building relationships rather than just making sales — remember, it's all about trust and understanding their needs.
✨Tip Number 3
Stay organised! Use a CRM tool to keep track of your calls and follow-ups. This will help you manage your account portfolio effectively and ensure no opportunity slips through the cracks.
✨Tip Number 4
Don’t shy away from feedback! After each call, reflect on what went well and what could be improved. Learning from every conversation will make you a stronger telesales executive and help you exceed those targets!
We think you need these skills to ace Telesales Executive in England
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for helping schools and nurseries shine through. We want to see that you genuinely care about making a difference in children's lives — it’s what we’re all about!
Tailor Your Experience: Make sure to highlight your telesales experience and any relevant achievements. We love seeing how you've exceeded targets in the past, so don’t hold back on those numbers! Tailoring your application to reflect our values will definitely catch our eye.
Be Personable: Remember, this role is all about building relationships. Use your application to showcase your consultative selling skills and how you’ve successfully connected with clients before. A friendly tone can go a long way in making your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Cool Milk and what we do!
How to prepare for a job interview at TH Recruitment
✨Know Your Product Inside Out
Before the interview, make sure you understand Cool Milk's mission and the value it brings to schools and nurseries. Familiarise yourself with the benefits of the service and be ready to discuss how it can positively impact children's health. This knowledge will help you demonstrate your enthusiasm and credibility during the conversation.
✨Practice Your Consultative Selling Skills
Since this role is all about building relationships rather than hard selling, practice asking open-ended questions that encourage dialogue. Think about how you can uncover the needs of schools and nurseries, and prepare examples of how you've successfully built trust in previous roles. This will show your potential employer that you’re a great fit for their consultative approach.
✨Showcase Your Resilience
Be prepared to discuss times when you faced rejection or challenges in your previous telesales roles. Highlight how you bounced back and what you learned from those experiences. This will demonstrate your resilience and ability to stay motivated, which are key behaviours for success in this position.
✨Engage with Curiosity
During the interview, ask thoughtful questions about the company culture, team dynamics, and the specific challenges they face in the market. This not only shows your genuine interest in the role but also reflects your curiosity, which is essential for identifying opportunities within trusts and networks. It’s a great way to stand out!