At a Glance
- Tasks: Drive revenue growth by managing accounts and developing new business in healthcare settings.
- Company: Dynamic healthcare company focused on innovation and customer relationships.
- Benefits: Competitive salary, flexible working, and opportunities for professional development.
- Other info: Autonomous role with excellent career progression opportunities in a supportive environment.
- Why this job: Make a real impact in healthcare while building strong relationships with key stakeholders.
- Qualifications: Experience in medical device sales and strong relationship-building skills required.
The predicted salary is between 40000 - 50000 € per year.
The CRM is responsible for driving revenue growth across a defined geographical area, managing both existing accounts and developing new business opportunities within NHS and private hospital settings. This is a field-based, customer-facing role focused on building strong clinical and commercial relationships, supporting product adoption, and delivering sustainable growth across both revenue and capital product lines.
Key Responsibilities
- Territory Ownership & Growth
- Take full ownership of a defined territory, delivering against revenue targets and growth objectives.
- Develop a detailed understanding of each account, including clinical decision-makers, procurement processes, and current product usage.
- Identify opportunities to expand the use of existing products and introduce new solutions.
- Monitor competitor activity and position solutions effectively within the market.
- Territory Planning & Strategy
- Build and maintain a structured territory plan, identifying gaps and growth opportunities across accounts.
- Conduct regular account reviews, adapting strategy to overcome barriers and maximise opportunities.
- Work proactively to convert insights into actionable sales activity.
- Business Development & Sales Execution
- Generate and progress new business opportunities through a combination of networking, customer engagement, and marketing-led activity.
- Manage the full sales cycle from initial engagement through to close.
- Deliver compelling, tailored proposals and presentations aligned to customer needs.
- Utilise structured sales methodologies to effectively qualify and progress opportunities.
- Customer Engagement & Relationship Management
- Build and maintain strong relationships with clinicians, procurement teams, and key stakeholders.
- Engage customers through a mix of face-to-face and remote interactions.
- Act as a trusted partner, supporting clinical teams with product knowledge and application.
- Clinical Support & Product Adoption
- Support product implementation, onboarding, and ongoing usage within hospital departments.
- Deliver training and education sessions to ensure confident and effective product use.
- Identify and develop clinical advocates to drive engagement and long-term adoption.
- Provide feedback on product performance and customer experience to internal teams.
- Collaboration & Cross-Functional Working
- Work closely with marketing on local campaigns, events, and lead generation activity.
- Collaborate with Business Development Managers to support capital sales opportunities.
- Share market intelligence, customer insights, and pipeline updates with internal stakeholders.
What We’re Looking For
- Proven experience in medical device or healthcare sales, ideally across NHS and private sectors.
- Strong track record of managing and growing a territory.
- Ability to build credibility with healthcare professionals and key decision-makers.
- Commercially aware with a consultative, solutions-focused approach.
- Self-motivated and organised, with the ability to manage a varied and autonomous workload.
- Understanding of NHS structures and procurement pathways.
- Experience in clinical environments or supporting product adoption is advantageous.
Customer Relationship Manager in Bristol employer: TH Recruitment
As a Customer Relationship Manager with us, you'll thrive in a dynamic and supportive work culture that prioritises employee growth and development. We offer competitive benefits, including flexible working arrangements and comprehensive training programmes, ensuring you have the tools to succeed in your role while making a meaningful impact in the healthcare sector. Join our team and be part of a company that values innovation, collaboration, and the well-being of both its employees and the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Relationship Manager in Bristol
✨Tip Number 1
Get to know your territory inside out! Research the NHS and private hospitals in your area, understand their needs, and identify key decision-makers. This knowledge will help you tailor your approach and build strong relationships.
✨Tip Number 2
Networking is key! Attend industry events, connect with healthcare professionals on LinkedIn, and engage in conversations that can lead to new business opportunities. Remember, it’s all about building those connections!
✨Tip Number 3
Practice your pitch! Prepare compelling presentations that highlight how your products can solve specific problems for clinicians and procurement teams. Tailor your proposals to meet their unique needs and demonstrate your value.
✨Tip Number 4
Don’t forget to follow up! After meetings or networking events, reach out to your contacts to keep the conversation going. This shows your commitment and helps you stay top of mind when they’re ready to make a decision.
We think you need these skills to ace Customer Relationship Manager in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Customer Relationship Manager. Highlight your experience in medical device or healthcare sales, especially within NHS and private sectors. We want to see how you've driven revenue growth and built strong relationships in similar environments.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've managed territories and developed new business opportunities. Remember, we love a good story that showcases your skills!
Showcase Your Understanding of the Market:In your application, demonstrate your knowledge of NHS structures and procurement pathways. We’re looking for someone who can navigate these systems effectively, so let us know how you’ve done this in the past. It’ll show us you’re ready to hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the StudySmarter team!
How to prepare for a job interview at TH Recruitment
✨Know Your Territory Inside Out
Before the interview, make sure you research the specific geographical area you'll be managing. Understand the key accounts, clinical decision-makers, and procurement processes. This knowledge will help you demonstrate your readiness to take ownership of the territory and drive growth.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've built strong relationships with healthcare professionals in the past. Be ready to discuss how you engage with clinicians and procurement teams, as well as how you support product adoption. This will highlight your ability to act as a trusted partner.
✨Demonstrate Your Sales Strategy
Be prepared to talk about your approach to territory planning and strategy. Discuss how you identify growth opportunities and adapt your strategies based on account reviews. This shows that you can think critically and proactively about driving revenue.
✨Highlight Your Clinical Knowledge
If you have experience in clinical environments or supporting product adoption, make sure to bring it up. Discuss any training or education sessions you've delivered, as this will show your capability in ensuring effective product use and building clinical advocates.
