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For Companies At a Glance
- Tasks: Lead a dynamic team in a fast-paced workshop environment, ensuring top-notch vehicle service.
- Company: Join a leading Commercial Vehicle Main Dealership in Leicester.
- Benefits: Enjoy employee discounts, performance bonuses, and a company pension.
- Other info: Participate in company events and enjoy on-site parking.
- Why this job: Make a real impact by maximising workshop performance and delivering exceptional customer service.
- Qualifications: Experience in vehicle supervision and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Our Client is a Commercial Vehicle Main Dealership based in the Leicester area of the Midlands. An excellent opportunity has arisen for an experienced LCV Supervisor who enjoys working in a fast-paced environment to join their team.
Requirements
- Effectively communicate with the Workshop technicians and the service reception to validate the booking information and repair time.
- Ensure that customer expectations are always managed by working with each stage of the service process.
- Maximise the shifts performance through effective problem solving, coaching & development.
- Manage workshop work-in-progress and provide timely updates on progress to service reception or directly to the customer.
- Work to the highest standards surpassing manufacturer’s and VOSA standards.
- Fast and accurate fault diagnosis using the latest diagnostic equipment.
- Complete thorough safety checks and preparing vehicles for MOTs.
- Ensure product knowledge and skills are maintained to company requirements.
- Attend training courses that are identified and when required.
- Carry out quality control checks on technician repairs.
- Ensure housekeeping is kept at the company standard and everyone in workshop is working to H&S standards set out in our statement and risk assessments.
Benefits
- Company events.
- Employee Discounts on vehicles.
- Company pension.
- On-site parking.
- Performance Bonus.
LCV Supervisor employer: TH Consultants Recruitment Specialists
Contact Detail:
TH Consultants Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LCV Supervisor
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the lookout for an LCV Supervisor role. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to workshop management and customer service. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've maximised performance in previous roles, as this will resonate well with potential employers.
✨Tip Number 4
Don't forget to apply through our website! It’s a great way to ensure your application gets noticed, and we’re always looking for talented individuals like you to join our team.
We think you need these skills to ace LCV Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the LCV Supervisor role. Highlight your experience in managing workshop operations and any relevant technical skills. We want to see how you can bring value to our fast-paced environment!
Showcase Communication Skills: Since effective communication is key, don’t forget to mention your ability to liaise with technicians and customers. Use examples that demonstrate how you've managed expectations and provided updates in previous roles.
Highlight Problem-Solving Abilities: We love a good problem solver! Share specific instances where you've maximised performance through coaching or resolving issues in the workshop. This will show us you're ready to tackle challenges head-on.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at TH Consultants Recruitment Specialists
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial vehicles and the latest diagnostic equipment. Being able to discuss specific models and their common issues will show that you're not just a supervisor, but a hands-on expert.
✨Communication is Key
Since you'll be liaising with workshop technicians and service reception, practice clear and concise communication. Think about how you can effectively convey information about repair times and customer expectations during the interview.
✨Showcase Problem-Solving Skills
Prepare examples of how you've maximised performance through effective problem-solving in previous roles. Highlight any coaching or development experiences you've had, as this will demonstrate your leadership capabilities.
✨Safety First
Familiarise yourself with health and safety standards relevant to the workshop environment. Be ready to discuss how you ensure compliance and maintain high standards, as this is crucial for the role.