Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch technical support for PLC systems across Europe and the US.
- Company: TGW Logistics is a leader in automation and logistics solutions.
- Benefits: Enjoy flexible working hours, professional development, and a supportive team environment.
- Why this job: Join a dynamic team, tackle exciting challenges, and make a real impact in automation.
- Qualifications: You need control system experience, excellent communication skills, and an electrical engineering qualification.
- Other info: This role offers equal opportunities for all applicants.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Controls Engineer (M/F/D)* role at TGW Logistics
Join to apply for the Controls Engineer (M/F/D)* role at TGW Logistics
This primary purpose of the role is to supply TGW customers with a quality technical hotline service. Ensure all requests are logged within the ticket system, ownership is taken until closure and a professional service is provided at all times. Other secondary tasks will include but not limited to: WCS module testing Training delivery to LTS Engineers PLC code testing and writing to support U&E business
What you\’ll be handling:
- Be the go to technical expert for any PLC related issues on a range of sites across Europe and the US
- Provide 24hr * 7 day cover on a rotated shift pattern
- Offer professional telephone support to customers both internal and external
- Manage the hotline ticket system for IT, Facilities and Controls
- Work on ongoing issues to reduce the volume of calls.
- To provide effective communication to senior management and support colleagues.
- Maintain support desk documentation.
- Monitor trends and action plans to prevent issue escalation.
- Escalate problems to the next support level where required and continue to manage the problem until resolved.
- Review and identify common issues raised from reports that need remedial action, either through PLC / WCS teams or additional site training
- Undertake testing of WCS modules in support of the WCS team when required
- Facilitate the remote monitoring of key accounts control systems
- Attend sites during support office hours as required to support project works and training.
- Facilitate the monitoring of hardware for upgrades such as firmware and also highlight any obsolescence to the U&E team.
What you\’ll need:
- Extensive Control system experience / knowledge (PLC, IT, Drives, Networks)
- Materials handling / Automation experience either as a controls engineer or an electrically biased maintenance engineer
- Experience of IT systems support
- Experience dealing directly with customers / end users
- Excellent communications skills
- Ability to work as part of a team
- Flexible to travel throughout TGW NE as required
- Electrical engineering qualification
*TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Engineering and Information Technology
-
Industries
Automation Machinery Manufacturing
Referrals increase your chances of interviewing at TGW Logistics by 2x
Get notified about new Control Engineer jobs in Market Harborough, England, United Kingdom.
Leicester, England, United Kingdom 4 weeks ago
Loughborough, England, United Kingdom 1 week ago
Hinckley, England, United Kingdom 1 week ago
Loughborough, England, United Kingdom 4 weeks ago
Northampton, England, United Kingdom £45,000.00-£60,000.00 4 weeks ago
Northamptonshire, England, United Kingdom 1 month ago
Loughborough, England, United Kingdom 4 days ago
Brixworth, England, United Kingdom 1 week ago
Leicester, England, United Kingdom 1 day ago
Test Engineer – Electrical Products – Future Talent Pipeline
Loughborough, England, United Kingdom 6 days ago
Graduate Electrical Design Engineer (High voltage) 2-year FTC
Instrumentation Engineer (Engineering Services) – Relocate to Saudi Arabia Permanent Expat Family Relocation Package
Brixworth, England, United Kingdom 2 weeks ago
Loughborough, England, United Kingdom 5 days ago
Advanced Process Control Engineer – Relocate to Saudi Arabia, Permanent Expat Family Relocation Package
Rugby, England, United Kingdom 3 weeks ago
Leicester, England, United Kingdom 3 weeks ago
Kettering, England, United Kingdom 2 weeks ago
Loughborough, England, United Kingdom 4 days ago
Northamptonshire, England, United Kingdom 1 month ago
Brixworth, England, United Kingdom 1 week ago
Electrical Engineer – Data Centers (remote)
England, United Kingdom $100,000.00-$130,000.00 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Controls Engineer (M/F/D)* employer: TGW Logistics
Contact Detail:
TGW Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Controls Engineer (M/F/D)*
✨Tip Number 1
Familiarise yourself with the specific PLC systems and control technologies used by TGW Logistics. Understanding their systems will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of TGW Logistics on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully resolved technical issues or provided customer support. Highlighting your problem-solving skills and ability to communicate effectively will set you apart from other candidates.
✨Tip Number 4
Stay updated on the latest trends in automation and control systems. Being knowledgeable about recent advancements can help you engage in meaningful conversations during interviews and show that you're proactive in your field.
We think you need these skills to ace Controls Engineer (M/F/D)*
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Controls Engineer at TGW Logistics. Familiarise yourself with the technical hotline service and the importance of logging requests in the ticket system.
Tailor Your CV: Highlight your extensive control system experience, particularly with PLCs, IT, drives, and networks. Make sure to include any relevant materials handling or automation experience, as well as your electrical engineering qualifications.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the job requirements. Mention your experience in customer support and your ability to communicate effectively, as these are key aspects of the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a technical role.
How to prepare for a job interview at TGW Logistics
✨Showcase Your Technical Expertise
As a Controls Engineer, you'll need to demonstrate your extensive knowledge of control systems, PLCs, and automation. Be prepared to discuss specific projects or experiences where you've successfully resolved technical issues or implemented solutions.
✨Prepare for Customer Interaction Scenarios
Since the role involves providing support to customers, practice how you would handle various customer scenarios. Think about how you would communicate complex technical information clearly and professionally, especially over the phone.
✨Familiarise Yourself with the Ticketing System
Understanding how ticketing systems work is crucial for this role. Research common ticketing software used in the industry and be ready to explain how you would manage and prioritise support requests effectively.
✨Demonstrate Team Collaboration Skills
This position requires working closely with colleagues and senior management. Prepare examples of how you've successfully collaborated in a team environment, particularly in high-pressure situations or during project deadlines.