At a Glance
- Tasks: Lead a team to optimise TGW control systems and drive continuous improvement.
- Company: Join a forward-thinking company focused on operational excellence.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Other info: Dynamic role with opportunities for growth across Northern Europe.
- Why this job: Make a real impact by enhancing customer service and team performance.
- Qualifications: Experience in technical support and leadership skills required.
The predicted salary is between 59576 - 65000 £ per year.
The Team Leader PLC Technical Specialist plays a crucial role in providing expert support for TGW control systems. You will be responsible for ensuring that TGW controls systems across customer sites operate efficiently and are optimised effectively. Working closely with our site management, you will support the delivery of continuous improvements and achievement of the expected operational results. This role will provide leadership and guidance to the PLC Technical Specialists within the Operational Excellence department, supporting the coordination, implementation, and monitoring of improvement projects. The objective is to ensure that expected service delivery levels are achieved and sustained through effective technical support and operational excellence practices. You'll be working on our sites across Northern Europe so the ability to travel often is required.
What you'll be handling:
- Identify and resolve technical issues efficiently, supporting customers and internal teams.
- Maintain, review technical documentation and standardise where required.
- Lead and support the root cause analysis process when required.
- Ensure that continuous improvement ideas are spread and known across the TGW portfolio.
- Identify opportunities that add value for customers and generate potential revenue for TGW.
- Drive continuous improvement in service processes and team performance.
- Deliver department services to meet stakeholder expectations.
- Provide clear and effective feedback to internal and external stakeholders.
- Support and develop training and training material for end users and internal colleagues.
- Support the recruitment, induction and onboarding of new team members.
- Manage team workload and resource planning to ensure project deadlines and customer requirements are achieved.
- Hold regular one-to-one meetings, expected to take place at least monthly, to review performance, progress against objectives, wellbeing and engagement.
- Work safely and adhere to all Health and Safety regulations.
PLC Technical Specilaist Team Lead in Leicester employer: Tgw Limited
TGW Northern Europe is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a remote Controls Engineer, you'll have the unique opportunity to work on cutting-edge projects, such as the technologically advanced M&S flagship DC in Daventry, while enjoying a supportive culture that prioritises employee growth and mentorship. With a commitment to continuous improvement and a focus on safety, TGW empowers its team members to make a meaningful impact in the field of automated material handling solutions.
