At a Glance
- Tasks: Support critical IT environments and deliver essential tech services in dynamic settings.
- Company: Leading tech infrastructure provider with a focus on innovation and excellence.
- Benefits: Competitive salary up to £40,000, career growth, and a vibrant work culture.
- Other info: Exciting opportunities for professional development in a fast-paced environment.
- Why this job: Join a team that makes a real impact in mission-critical tech environments.
- Qualifications: Experience in enterprise IT, strong troubleshooting skills, and knowledge of cabling systems.
The predicted salary is between 46800 - 60000 £ per year.
Location
Canary Wharf
Employment Type
Permanent
Salary
A leading technology infrastructure and data centre services provider is looking for an experienced
Workplace Technology Engineer to support critical IT environments across enterprise and mission-critical facilities.
Working within customer data centres and technology rooms, you will deliver IMAC, IMACD, Break Fix and Smart Hands services, supporting server installations, structured cabling, hardware deployments and incident response while maintaining exceptional service levels.
This role would suit someone with previous experience supporting enterprise IT infrastructure, banking, financial services or mission-critical environments.
Key Responsibilities
- Deliver IMAC, IMACD and Break Fix services across technology environments.
- Install, rack and decommission servers, network equipment and storage devices.
- Install equipment cabinets and PDUs.
- Perform structured cabling installations, patching and cable management.
- Complete copper and fibre patching activities.
- Carry out cable tracing, testing and fault finding.
- Perform hardware swaps and component replacements.
- Support first and second-line technical activities.
- Investigate alarms and assist with environmental monitoring.
- Conduct technology room inspections.
- Maintain accurate asset and cable database records.
- Manage tickets through the client's ITSM platform.
- Complete documentation, shift handovers and activity reporting.
- Escort third-party contractors working within critical environments.
- Support commissioning, moves, adds, changes and decommissioning projects.
- Ensure all work is completed safely and in accordance with client standards.
Requirements
- Previous experience working in enterprise IT, banking, financial services or mission-critical environments.
- Experience delivering Smart Hands or Break Fix services.
- Strong knowledge of structured cabling systems.
- Experience installing servers, switches and network hardware.
- Experience with copper and fibre cabling.
- Experience with rack & stack activities.
- Knowledge of LAN and WAN connectivity.
- Experience using ticketing systems such as Service Now, Jira or similar.
- Knowledge of asset management systems.
- Excellent troubleshooting and fault-finding skills.
- Strong communication and customer service skills.
- Ability to work independently within live production environments.
- Experience working within banking or financial services.
- Knowledge of DCIM platforms.
- Experience using Nlyte or similar asset management systems.
- Knowledge of BMS or CMS monitoring systems.
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Workplace Technology Engineer employer: TGS International Group
TGS International Group is an exceptional employer, offering a dynamic work environment in Greater London where innovation meets collaboration. With a strong focus on professional development and competitive benefits, including performance bonuses, employees are empowered to grow their skills while contributing to cutting-edge data centre projects. Join a team that values technical leadership and fosters a culture of success from bid to delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Technology Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what TGS International Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges TGS International Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at TGS International Group!
✨Direct Apply to TGS International Group
Let's not forget to apply directly through the TGS International Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Workplace Technology Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at TGS International Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at TGS International Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at TGS International Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
