Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage multiple projects, ensuring timely delivery and high standards.
- Company: A growing data centre connectivity specialist with a focus on innovation.
- Benefits: Remote work flexibility and opportunities for professional growth.
- Why this job: Be the key link between clients and teams, making a real impact.
- Qualifications: Experience in project management and strong stakeholder management skills.
- Other info: Join a fast-paced environment with exciting career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Remote based with travel for business need. We are seeking a Service Delivery Manager for a growing data centre connectivity specialist. This will act as the key interface between clients, project teams, and suppliers, ensuring projects are delivered on time, within scope, and to the highest standards. This role will be pivotal to current and future installation projects and is essential as the business continues to expand.
Key Responsibilities
- Manage multiple concurrent projects, ensuring priorities, risks, and dependencies are effectively controlled.
- Act as the primary point of contact for key customer stakeholders, providing clear communication, progress updates, and confidently challenging or pushing back when required.
- Deliver daily/weekly updates, status reports, and progress reviews to clients and internal stakeholders.
- Coordinate and monitor internal and external resources, including engineers, subcontractors, suppliers, and vendors.
- Ensure project milestones are met, including logistics, scheduling, and on-site execution.
- Identify service delivery risks and proactively implement mitigation strategies.
- Maintain high standards of customer satisfaction while protecting project scope, timelines, and commercial outcomes.
- Contribute to process improvement as the business scales operations.
Skills & Experience
- Proven experience in a Service Delivery, Project Management, or Technical Delivery role.
- Strong background in data centre environments, critical infrastructure, or technical installations (preferred).
- Excellent stakeholder management skills with the ability to handle high-pressure and demanding clients.
- Confident communicator, capable of providing clear updates and pushing back professionally when necessary.
- Strong organisational skills with the ability to manage multiple workstreams simultaneously.
- Experience coordinating third parties and chasing dependencies to maintain delivery momentum.
- Comfortable working in fast-paced, growing business environments.
Service Delivery Manager employer: TGS International Group
Contact Detail:
TGS International Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Service Delivery Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by practising common questions related to project management and stakeholder communication. We recommend doing mock interviews with friends or using online platforms to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your organisational skills! When you get the chance to discuss your past projects, highlight how you managed multiple workstreams and kept everything on track. Use specific examples to demonstrate your ability to handle high-pressure situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Service Delivery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Service Delivery Manager. Highlight your experience in managing projects, especially in data centre environments, and showcase your stakeholder management skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects you've managed and how you've tackled challenges in the past. Remember, we love a confident communicator!
Showcase Your Communication Skills: Since this role involves a lot of interaction with clients and teams, make sure your written application reflects your communication style. Be clear, concise, and professional, but also let your personality shine through. We appreciate authenticity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows us you’re keen on joining our growing team!
How to prepare for a job interview at TGS International Group
✨Know Your Projects Inside Out
Before the interview, make sure you’re familiar with the types of projects the company handles. Be ready to discuss your past experiences managing similar projects, especially in data centre environments. This will show that you understand the role and can hit the ground running.
✨Master Stakeholder Communication
Since this role involves acting as the primary point of contact for clients, practice how you would communicate updates and manage expectations. Prepare examples of how you've successfully handled demanding clients or challenging situations in the past. Clear communication is key!
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple projects simultaneously. Bring examples of tools or methods you use to keep everything on track. This will demonstrate your ability to juggle priorities and maintain delivery momentum, which is crucial for this role.
✨Think Ahead About Risks
Anticipate questions about risk management and be ready to share your strategies for identifying and mitigating risks in service delivery. Discuss specific instances where you’ve proactively addressed potential issues to ensure project success. This shows you’re not just reactive but also strategic.