Infrastructure Engineer in London

A leading smart building technology integrator operating across complex and mission-critical environments. The organisation delivers integrated smart building and digital infrastructure solutions that support long-term operational resilience, safety, and performance. The company is committed to innovation, high technical standards, and the continuous development of its people. Employees are supported through structured training, professional qualifications, and a collaborative working culture that encourages autonomy, accountability, and technical excellence.

The Smart Building Infrastructure Technician will work as part of a dedicated on-site team responsible for the installation, support, and maintenance of specialist smart building technologies across a large, operationally critical estate. The role requires strong core competencies in copper and fibre network infrastructure installation, alongside a willingness to develop skills across a range of smart building technologies, including Audio-Visual systems, Electronic Security, IoT, and wired, wireless, and mobile networks. By delivering high-quality infrastructure installations and maintaining strict health and safety standards, the technician will contribute to the successful delivery of projects on time and within budget. A strong customer service focus is essential, ensuring that client requirements are accurately interpreted and delivered.

Location: London

Key Tasks and Responsibilities

• Copper and Fibre ICT Infrastructure
  • Install, terminate, and test copper (Cat 5e/6/6A), fibre optic (OS1/2, OM3/4/5), and voice cabling systems.
  • Install, terminate, and test Electronic Security and Audio-Visual cabling infrastructure.
  • Conduct structured cabling testing using industry-standard test equipment and management software, ensuring compliance with manufacturer, customer, and published standards.
• Smart Building Technologies and Systems
  • Prepare, assemble, and install telecommunications cabinets and racks, either pre-built or flat-pack.
  • Install fixtures and fittings appropriate to the intended application.
  • Install containment systems safely, including tray, basket, trunking, and conduit, using appropriate tools and methods.
  • Install end-point devices such as: Electronic security devices (cameras, door hardware), Wireless and mobile access points, IoT sensors, Audio-Visual equipment.
  • Install network infrastructure equipment in cabinets in accordance with manufacturer specifications, including servers, routers, switches, controllers, and WAN equipment.
  • Carry out system and equipment patching.
• Maintenance and Fault Finding
  • Support commissioning, maintenance, servicing, fault diagnosis, fault rectification, decommissioning, and equipment relocation activities.
  • Carry out network infrastructure maintenance and identify and rectify common faults.
• Documentation and Reporting
  • Complete accurate and timely documentation and provide appropriate certification.
  • Report progress, risks, and issues to line management using agreed systems and processes.
• Health & Safety
  • Comply fully with Risk Assessments and Method Statements (RAMS) and site-specific health and safety requirements.
  • Work from drawings, schematics, scopes, and specifications, ensuring compliance with the Health and Safety at Work Act 1974.
  • Take responsibility for personal health and safety and that of others affected by work activities.

Person Specification

• Understanding of IT network architecture, cabling types, and networking equipment.
• Knowledge of copper and fibre cable testing and certification in line with industry standards (e.g. BS EN 50346).
• Awareness of access control and CCTV installation principles and standards.
• Understanding of containment system installation methods.
• Awareness of health and safety risks associated with cable installation and mitigation measures.
• Knowledge of Working at Height regulations, including access equipment competency and inspection regimes (e.g. PASMA).
• Familiarity with IoT concepts and the impact of emerging technologies on installation and testing requirements.
• Understanding of equipment rack and cabinet construction and assembly.
• Awareness of the importance of accurate documentation for project completion and handover.

Skills

• Clear written and verbal communication skills.
• Competent IT skills, including Microsoft Office applications.
• Ability to follow processes, instructions, and technical standards.
• Strong numeracy and literacy skills for planning and task execution.
• Ability to interpret drawings and project plans.
• Proficient in the use of structured cabling test equipment (e.g. OTDR, Fluke testers).
• Ability to work safely at height using appropriate access equipment.
• Ability to work safely in confined spaces, following correct procedures and PPE requirements.

Behaviors

• Detail-oriented with a strong focus on quality.
• Self-motivated with effective time management skills.
• Proactive problem-solver who applies initiative on site.
• Strong commitment to health, safety, and compliance.
• Flexible approach to working hours, including shift and overtime working as required.
• Demonstrates awareness of security considerations and data integrity.

Qualifications

• Essential
  • Valid ECS or CSCS card.
  • Relevant industry qualification (e.g. structured cabling or network infrastructure certification) or equivalent.
  • Full, clean UK driving licence.
• Desirable
  • First Aid certification.
  • GCSEs (or equivalent) including Maths and English.
  • IPAF or PASMA certification.

Essential

• Minimum 3 years’ relevant practical experience in a similar role.
• Proven experience installing copper and fibre ICT cabling systems.
• Exposure to Audio-Visual, Electronic Security, IoT, and wired/wireless network environments.

Desirable

• Experience working in critical infrastructure or high-security operational environments.
• Containment installation experience (conduit, basket, tray, metal and PVC).

Working Hours: Day shifts, Monday to Friday. Flexibility for night working as required. Overtime available subject to business needs.