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- Tasks: Join a dynamic team managing data centre operations and ensuring high availability.
- Company: A rapidly growing organisation focused on optimising IT infrastructure for global business performance.
- Benefits: Enjoy a competitive salary, supportive work environment, and recognition for diversity and inclusion.
- Why this job: Be part of a challenging role that enhances your skills in a high-tech environment with real impact.
- Qualifications: Experience in data centres, strong attention to detail, and familiarity with ticketing systems preferred.
- Other info: Work a flexible 24/7 shift pattern with opportunities for professional growth.
The predicted salary is between 28000 - 42000 £ per year.
Location: Welwyn Garden City, Hertfordshire
Employment Type: Permanent
Salary: £32,000-£38,000
Our client builds, supports, and optimises IT infrastructure, networks, and connectivity that drive global business performance. As a rapidly growing organisation, finding and retaining the highest calibre of people is key to their success. They are committed to creating a challenging, supportive, and rewarding work environment. They have also achieved the Investors in Diversity Foundational Award in recognition of their dedication to equality, diversity, and inclusion in the workplace.
They are currently seeking a multi-skilled Data Centre Engineer to join their team in Hertfordshire. The successful candidate will work as part of a small team delivering Data Centre services in a dynamic, high-availability environment.
Key Responsibilities:
- Work a 24x7x365 shift pattern: 4 days on, 4 days off, 4 nights on, 4 nights off
- Perform change control management and incident resolution
- Track and manage data centre assets
- Supervise and escort third-party vendors
- Install IT hardware according to strict data centre standards
- Plan and decommission network hardware and structured cabling
- Maintain and update documentation and inventories
- Complete service requests within agreed SLAs
- Ensure compliance with health & safety and internal quality standards
- Follow approved processes and procedures
- Uphold data centre security protocols
Task-Specific Duties:
- Maintain data centre toolsets used for support and management
- Oversee governance and daily operations of the data centre
- Collaborate with facilities providers to improve energy efficiency
- Support installations, decommissions, maintenance, and other operational tasks
- Contribute to service improvement and infrastructure projects
- Perform basic server configuration (IDRAC, ILO)
- Troubleshoot issues and escalate as needed
- Carry out racking, stacking, patching, and decommissioning
- Assist with major infrastructure work, including power-related projects
- Manage structured cabling for stable IT and desktop connectivity
What We’re Looking For:
- Experience in high-risk environments and data centres
- Familiarity with DCIM tools and standards (desirable)
- Experience with ServiceNow, Remedy, or similar ticketing systems (desirable)
- High attention to detail and a proactive mindset
- Strong knowledge of infrastructure and networking concepts
- Proficiency with MS Office and helpdesk/service delivery applications
- Dependable and collaborative team player
- Able to work independently and handle pressure
- Flexibility with shift schedules
- Strong communication skills (written and verbal)
- Excellent organisational and administrative abilities
- Previous experience in a similar role is essential
Datacenter Technician employer: TGS International Group
Contact Detail:
TGS International Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Datacenter Technician
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description, such as DCIM tools and ticketing systems like ServiceNow or Remedy. This knowledge will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for potential technical questions by brushing up on your knowledge of infrastructure and networking concepts. Being able to discuss these topics confidently will set you apart from other candidates.
✨Tip Number 4
Showcase your flexibility and ability to work under pressure by preparing examples from your past experiences. Highlighting your adaptability to shift patterns and high-risk environments will resonate well with the hiring team.
We think you need these skills to ace Datacenter Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data centres and IT infrastructure. Emphasise any previous roles that involved high-risk environments, as well as your familiarity with DCIM tools and ticketing systems like ServiceNow or Remedy.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your proactive mindset and attention to detail, and provide examples of how you've successfully managed similar responsibilities in past positions.
Highlight Technical Skills: In your application, clearly outline your technical skills related to data centre operations, such as server configuration, troubleshooting, and managing structured cabling. This will demonstrate your capability to handle the specific tasks mentioned in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your strong communication skills and attention to detail, which are crucial for this role.
How to prepare for a job interview at TGS International Group
✨Show Your Technical Knowledge
Make sure to brush up on your understanding of data centre operations, including familiarity with DCIM tools and networking concepts. Be prepared to discuss specific technologies you've worked with and how they relate to the role.
✨Demonstrate Problem-Solving Skills
Since the job involves troubleshooting and incident resolution, be ready to share examples of how you've successfully resolved issues in high-pressure environments. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Highlight Team Collaboration
This role requires working closely with a small team and third-party vendors. Share experiences that showcase your ability to collaborate effectively, communicate clearly, and contribute to a positive team dynamic.
✨Prepare Questions About Company Culture
Given the company's commitment to diversity and inclusion, prepare thoughtful questions about their workplace culture. This shows your interest in not just the role but also in being part of a supportive environment.
