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- Tasks: Join our team to support cabling infrastructure and network hardware at client sites.
- Company: We are a leading provider of data centre solutions in London, focused on innovation and reliability.
- Benefits: Enjoy competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Be part of a dynamic team, gain hands-on experience, and make a real impact in tech.
- Qualifications: Experience in voice and data cabling, with knowledge of modern network infrastructure required.
- Other info: Must be available for out-of-hours work and participate in an on-call rota.
The predicted salary is between 30400 - 42000 £ per year.
We are recruiting for Engineers to work within a team carrying out cabling infrastructure and network hardware support at client sites. The work will include all types of patching, break-fix, circuit provision and recovery, disconnect/reconnect of desktop and networking equipment, rack and stack of Data Centre Hardware (e.g. Server, Network and Storage) and provision of connectivity to DC Hardware. The position will be site based as required and reports to the Service Delivery Manager.
For this role candidates will need to:
- Be able to work on multiple client sites across allocated regions.
- Be available for out of hours working, being part of an on-call rota to include weekends and evenings as business demands.
Responsibilities of our Connectivity & Hardware Support Engineers will include:
- Monitor the client’s ticket system and ensure tickets are assigned and completed within SLA.
- Audit and document existing cabling installations.
- Audit and document desktop configuration, including patching and power, for existing and proposed user locations.
- Compile patching schedules as required.
- Utilise Cable Management Software as required for patching planning.
- Power down and disconnect all desktop equipment including any peripherals ensuring all identified and labelled correctly ready for reconnection.
- IMAC-D of all desktop equipment including any peripherals.
- Carry out Data Wiping activities by use of Software tools.
- Carry out all types of patching/jumpering including all types of voice & data, copper & fibre.
- Carry out testing and fault finding on Copper and Fibre Cabling Infrastructure (including ISDN Line Tests) using a variety of modern testers to include continuity testers, tone generators and modern cabling standards testers.
- Carry out all types of Copper Voice and Data terminations as required by the Onnec portfolio of cabling systems.
- Maintain accurate records of all stock delivered and update as stock is used and advise line manager of any requirements, shortfalls.
- Carry out surveys and update drawings and schedules.
- Install and test analogue, digital and VOIP telephone handsets and provide headset support as required.
- Build, Rack and Stack Network and Server hardware in Data Centre Halls and provide connectivity.
- Perform Network Hardware break-fix activities e.g. replacing power supplies, modules, fans etc.
What we’re looking for in our Connectivity & Hardware Support Engineers:
- Experience of working in Voice and Data Cabling environment.
- Experience of Moves Adds and Changes environment.
- Thorough understanding of modern computer network infrastructure.
- Thorough understanding and practical experience of fibre and copper voice and data cabling including terminating, test equipment, test parameters and test techniques.
- Knowledge of Rack and Stack of Server Hardware and Rack and Stack Systems.
- Good knowledge of Service Now (and other Process and Asset Management Tools).
- Good knowledge of Server Patching.
- Knowledge of LAN / WAN and Active devices.
- Able to use all types of Modern Hand Held Cable Standards Testers.
- Able to use light Source and Power Meter.
Locations
Datacenter Technician employer: TGS International Group
Contact Detail:
TGS International Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Datacenter Technician
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as Cable Management Software and modern handheld cable testers. Being able to demonstrate your hands-on experience with these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the data centre industry, especially those who work in similar roles. Attend relevant meetups or online forums where you can ask questions and gain insights about the day-to-day responsibilities of a Datacenter Technician.
✨Tip Number 3
Prepare for potential technical assessments by brushing up on your knowledge of fibre and copper cabling, as well as fault-finding techniques. Practising these skills will help you feel more confident and capable during the interview process.
✨Tip Number 4
Be ready to discuss your experience with service management tools like Service Now. Highlight any specific instances where you've successfully managed tickets or improved processes, as this shows your ability to contribute to the team's efficiency.
We think you need these skills to ace Datacenter Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in voice and data cabling, as well as any practical knowledge of fibre and copper cabling. Emphasise your familiarity with rack and stack systems and any previous roles that involved similar responsibilities.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that align with the job description, such as your ability to work on multiple client sites and your understanding of modern computer network infrastructure.
Showcase Technical Skills: Highlight your technical skills related to the position, such as experience with cable management software, testing equipment, and fault-finding techniques. Be specific about the tools you have used and the outcomes of your work.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves technical documentation and auditing.
How to prepare for a job interview at TGS International Group
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of voice and data cabling, as well as modern computer network infrastructure. Be prepared to discuss your experience with fibre and copper cabling, including termination and testing techniques.
✨Demonstrate Problem-Solving Skills
Since the role involves break-fix activities, be ready to share examples of how you've successfully diagnosed and resolved technical issues in the past. Highlight your experience with tools like continuity testers and tone generators.
✨Show Your Team Spirit
This position requires working within a team, so be sure to convey your ability to collaborate effectively. Share experiences where you’ve worked with others to achieve a common goal, especially in high-pressure situations.
✨Be Ready for Flexibility
The job may require out-of-hours work and being part of an on-call rota. Make it clear that you're willing to adapt to the demands of the role and can manage your time effectively across multiple client sites.
