At a Glance
- Tasks: Lead a team in managing data centre operations and ensure top-notch service delivery.
- Company: Global tech services provider with a focus on innovative infrastructure solutions.
- Benefits: Competitive salary, career growth, and opportunities to work with cutting-edge technology.
- Other info: Join a collaborative culture with a focus on continuous improvement and professional development.
- Why this job: Be at the forefront of technology while leading a dynamic team in a secure environment.
- Qualifications: Experience in data centre operations and strong leadership skills required.
The predicted salary is between 36000 - 60000 £ per year.
Reporting to: Local Operations Manager
About the Organisation
We are a global, independent technology services provider delivering integrated connectivity and infrastructure solutions for enterprise environments. With decades of industry experience and a large international workforce, we design, build, deploy, and maintain end-to-end digital infrastructure that supports critical business operations across multiple regions. Our services span physical infrastructure, network deployment, operational support, and managed services — delivering reliable, scalable connectivity solutions for complex business environments.
Role Overview
The Data Centre Team Lead plays a critical role in overseeing operational delivery within a client data centre environment. This position is responsible for managing local engineering teams, coordinating daily technical activities, and ensuring consistent service delivery across infrastructure operations, hardware environments, and physical security processes. The role is primarily site-based and focuses on operational delivery of routine workstreams, change activity, and service continuity within one or more secure technical facilities and associated campus locations where applicable. This role includes leadership responsibility for a rotating 24/7 engineering team, coordination of daily workloads, and collaboration with service management and client stakeholders to maintain high operational standards and service performance.
Key Responsibilities
- Lead and coordinate a team of on-site operations engineers working rotating shift patterns
- Support remote operational coordination with wider infrastructure teams
- Plan, allocate, and manage daily workloads and priorities
- Ensure compliance with operational procedures, client standards, and internal processes
- Support continuous improvement of operational systems, workflows, and reporting structures
- Act as a point of escalation for operational issues and service risks
Infrastructure Deployment & Change Delivery
- Assemble and configure equipment racks and hardware platforms
- Perform copper and fibre connectivity works
- Install modules, interfaces, and hardware components for new infrastructure builds
- Execute hardware deployments and relocations in line with documented procedures
- Conduct installation testing and verification
- Manage technical change records for deployments and relocations
- Support logistics processes including receiving, staging, compatibility checks, and issue resolution
- Perform device configuration activities using management interfaces where required
- Replace and reconfigure small-scale network and infrastructure devices
Decommissioning & Asset Lifecycle
- Authorise and manage staged decommissioning activities
- Coordinate secure removal and storage of retired equipment
- Manage disposal and lifecycle processes in line with asset governance procedures
- Ensure accurate documentation and tracking of all asset movements
- Respond to operational faults and service incidents
- Support incident diagnosis, escalation, and resolution
- Monitor operational queues and system alerts
- Perform daily operational checks across infrastructure environments
- Conduct physical walkthroughs to identify alerts, faults, and anomalies
- Verify environmental systems and infrastructure indicators
- Raise and manage incident records where required
Records, Reporting & Inventory Management
- Maintain cabling material stock and capacity reporting
- Track spare hardware inventory and components
- Maintain asset records and configuration databases
- Maintain accurate operational reporting and documentation
Access Control & Third-Party Coordination
- Manage access requests and approvals
- Coordinate security access processes
- Support third-party access, deliveries, and site activities
- Track external service requests through to completion
- Provide escorting and supervision where required
Essential Experience & Skills
- Experience working in secure enterprise IT environments
- Background in data centre operations and infrastructure change delivery
- Strong knowledge of structured cabling systems and testing methodologies
- Hands-on experience with fibre and copper connectivity
- Strong understanding of infrastructure standards and compliance
- Advanced proficiency in office productivity tools
- Strong organisational and prioritisation skills
- Ability to work independently and within structured teams
- Calm under pressure in high-availability environments
- Experience with asset management platforms
- Experience with service ticketing and workflow systems
- Strong understanding of change management frameworks
- Ability to train, mentor, and onboard new team members
- Leadership experience in shift-based operational environments
- Experience delivering infrastructure projects from planning through handover
- Experience in incident management, escalation, and operational governance
- Team leadership and people management capability
- Experience coordinating external service providers and vendors
- Professional, reliable, and service-focused approach
Certifications / Qualifications (Essential or Highly Desirable)
- Server infrastructure certification
- Network infrastructure certification
Preferred (Not Mandatory)
- Formal IT training or qualifications
- Data centre technical certifications
- Structured cabling certifications
- Infrastructure service management certifications
- Network engineering certifications
Data Centre Team Lead employer: TGS International Group
As a global leader in technology services, we pride ourselves on fostering a dynamic work environment that encourages innovation and collaboration. Our Data Centre Team Lead role offers not only competitive benefits and a supportive culture but also ample opportunities for professional growth within a diverse international team. Join us in a secure technical facility where your expertise will directly contribute to the success of critical business operations, all while enjoying the unique advantages of working in a cutting-edge industry.
StudySmarter Expert Advice🤫
We think this is how you could land Data Centre Team Lead
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what TGS International Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges TGS International Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at TGS International Group!
✨Direct Apply to TGS International Group
Let's not forget to apply directly through the TGS International Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Data Centre Team Lead
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at TGS International Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at TGS International Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at TGS International Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
