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- Tasks: Join us as a Data Centre Engineer, ensuring smooth operations in a high-tech environment.
- Company: TGS International Group is a leader in IT services and consulting, dedicated to innovation.
- Benefits: Enjoy a flexible 24/7 shift pattern with competitive pay and opportunities for growth.
- Why this job: Be part of a dynamic team, tackling real-world challenges in a cutting-edge data centre.
- Qualifications: Experience in technical support or infrastructure roles is essential; strong communication skills are a must.
- Other info: This role offers hands-on experience in a fast-paced, high-availability setting.
The predicted salary is between 36000 - 60000 £ per year.
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Shift Pattern: 24x7x365 – 4 days on / 4 days off / 4 nights on / 4 nights off
Job Summary:
We are seeking a skilled and detail-oriented Data Centre Engineer to provide operational support within a high-availability data centre environment. You will be responsible for ensuring the smooth running of all hardware installations, maintenance tasks, infrastructure projects, and compliance with operational standards.
This role follows a rotational 24/7 shift pattern and requires a hands-on professional with solid technical skills, strong organisational capabilities, and the ability to work independently under pressure.
Key Responsibilities:
- Operate within a rotating 24/7 shift schedule (4 days on / 4 days off / 4 nights on / 4 nights off)
- Carry out change control management in line with documented procedures
- Manage and resolve incidents within agreed service levels
- Maintain and track IT and infrastructure assets
- Supervise and escort third-party vendors on-site
- Plan and implement IT hardware installations in accordance with strict data centre standards
- Plan and carry out hardware decommissioning and structured cabling removal
- Update relevant documentation, inventories, and system records accurately
- Complete service requests within SLA timeframes
- Ensure compliance with health and safety procedures and operational standards
- Follow established quality control and security procedures relating to data centre environments
Technical Duties:
- Maintain and use toolsets that support data centre operations and management
- Oversee day-to-day governance of the data centre
- Collaborate with facilities teams to optimise energy usage and improve efficiency
- Oversee data centre installations, decommissions, patching, changes, and scheduled maintenance
- Support infrastructure improvement projects, including those involving power supply systems
- Conduct basic server configuration tasks (e.g., iDRAC, iLO)
- Perform fault diagnosis and escalate where required
- Manage and maintain complex inter-rack and inter-room cabling infrastructures
Desired Skills & Experience:
- Proven experience working in high-risk and data centre environments
- Understanding of DCIM tools and related standards (preferred)
- Familiarity with ITSM platforms (e.g., ServiceNow, Remedy) (preferred)
- Strong attention to detail and a proactive attitude
- Good understanding of infrastructure and networking technologies
- Proficiency in Microsoft Office and helpdesk/service delivery applications
- Strong written and verbal communication skills across all levels
- Ability to remain calm under pressure and handle operational challenges
- Capable of working autonomously and as part of a team
- Flexible and adaptable to shift patterns and workload demands
- Excellent organisational and administrative capabilities
- Prior experience in a similar technical support or infrastructure role is essential
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Industries
IT System Data Services, IT Services and IT Consulting, and Engineering Services
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Data Centre Engineer employer: TGS International Group
Contact Detail:
TGS International Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Centre Engineer
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as DCIM tools and ITSM platforms like ServiceNow. Having a solid understanding of these will not only boost your confidence but also demonstrate your readiness for the role.
✨Tip Number 2
Highlight your experience in high-risk environments during any conversations or interviews. Share specific examples of how you've successfully managed incidents or maintained compliance with operational standards to showcase your capability in handling pressure.
✨Tip Number 3
Prepare to discuss your organisational skills and how you manage multiple tasks simultaneously, especially under the 24/7 shift pattern. Being able to articulate your approach to time management and prioritisation will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of TGS International Group if possible. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
We think you need these skills to ace Data Centre Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data centre environments. Emphasise your technical skills, particularly in hardware installations, maintenance, and incident management, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the responsibilities outlined in the job description. Mention specific experiences that demonstrate your ability to work under pressure and manage operational challenges effectively.
Highlight Relevant Skills: In your application, clearly list any familiarity with DCIM tools, ITSM platforms, and your proficiency in Microsoft Office. These skills are preferred by the employer and can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Data Centre Engineer.
How to prepare for a job interview at TGS International Group
✨Understand the Shift Pattern
Make sure you are familiar with the 24/7 shift pattern of 4 days on, 4 days off. Be prepared to discuss how you can manage your time and energy effectively while working these shifts.
✨Showcase Technical Skills
Be ready to demonstrate your technical expertise, especially in areas like server configuration and fault diagnosis. Prepare examples from your past experience that highlight your problem-solving abilities in high-pressure situations.
✨Emphasise Attention to Detail
Since this role requires a strong focus on compliance and operational standards, be sure to provide examples of how your attention to detail has positively impacted your previous work, particularly in data centre environments.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle incidents and manage change control. Think of specific scenarios where you successfully resolved issues or improved processes, and be ready to share those stories.
