At a Glance
- Tasks: Coordinate healthcare services and ensure smooth operations at TGQ Medical.
- Company: TGQ Medical, a leader in accessible primary healthcare with 20+ years of experience.
- Benefits: Gain valuable experience in healthcare administration with potential for training and progression.
- Other info: Opportunity for career growth and clinical training in a dynamic healthcare setting.
- Why this job: Make a difference in patient care while developing your skills in a supportive environment.
- Qualifications: Previous admin experience, strong communication skills, and proficiency in Microsoft Office.
The predicted salary is between 39600 - 48400 £ per year.
Company Description TGQ Medical is dedicated to improving access to primary healthcare across the home, workplace, and community. With over 20 years of experience, the organization specializes in Occupational Health and Private GP Services, supporting workforce wellbeing and helping individuals access timely, high-quality care. Services include GP consultations, physiotherapy, mental health support, audiology, health checks, blood tests, and vaccinations, delivered online, at home, or in clinic. Care is provided by GMC-registered GPs and a trusted multidisciplinary team, guided by compassion, innovation, and clinical excellence. TGQ Medical maintains an active presence in the community and online, reflecting its commitment to patient-centered healthcare.
Role Description
To provide effective administrative and operational coordination across TGQ Medical's occupational health, private GP, aesthetics and associated clinical services. The postholder will ensure tasks are owned and completed, records remain accurate, and patients, clinicians and corporate clients receive a professional and timely service.
Key responsibilities
- Manage calls, emails, referrals, shared inboxes and enquiries; book, amend and confirm appointments and provide the correct documentation.
- Maintain accurate and confidential electronic records, correspondence, forms, invoices, trackers, audit trails and filing systems.
- Record assigned actions, deadlines and owners; actively chase outstanding responses and escalate urgent, overdue or unresolved matters.
- Coordinate occupational health referrals, pre-employment checks, health surveillance, vaccinations, recalls, reports and onsite clinics within agreed service timescales.
- Support private GP, travel health and aesthetics services, including appointments, consent information, payments, stock, room readiness and patient follow-up.
- Coordinate clinician and staff rotas, availability, leave, clinic coverage, onsite access, travel and accommodation; identify and elevate service gaps.
- Collect and analyse operational data; prepare spreadsheets, dashboards, monthly management information, reports and presentations for management or clients.
- Support meetings, projects, new-client mobilisation, suppliers, standard operating procedures, audits, complaints and CQC, SEQOHS, GDPR and Cyber Essentials requirements.
- Provide reliable operational support to the Managing Director and suggest practical improvements, automation and more efficient workflows.
Person specification
- Previous administration or coordination experience, with strong organisation, accuracy and professional written and verbal communication.
- Ability to manage competing priorities, follow tasks through to completion, use initiative and elevate appropriately.
- Competence in Outlook, Word, Excel, PowerPoint and Teams or similar systems, including preparing reports and presentations.
- Understanding of confidentiality and sensitive information; willingness to work fully onsite in Whetstone.
- Experience in healthcare, occupational health, aesthetics or another regulated setting; familiarity with electronic medical or appointment systems.
Development and progression
The postholder will receive role-specific training and may, if interested and suitable, be offered supervised phlebotomy or occupational health technician training following formal competency assessment. Clinical training is optional. Progression to Administrative Supervisor is not automatic. It will depend on successful probation, consistently strong performance, reliable task completion, leadership potential, effective rota and operational coordination, satisfactory conduct and attendance, and TGQ Medical's business requirements. Any change in title, responsibilities, hours or salary will be confirmed in writing.
Performance measures
Accuracy, responsiveness, completion of actions, communication, compliance, rota and operational coordination, management information and contribution to service improvement.
Medical management adminstrator employer: TGQ Medical
TGQ Medical is an exceptional employer that prioritises workforce wellbeing and patient-centred care, making it a rewarding place to work for those in the healthcare sector. Located in Whetstone, North London, employees benefit from a supportive work culture that encourages professional growth through role-specific training and opportunities for advancement, such as progression to Administrative Supervisor. With a commitment to innovation and clinical excellence, TGQ Medical fosters a collaborative environment where staff can thrive while making a meaningful impact on community health.
StudySmarter Expert Advice🤫
We think this is how you could land Medical management adminstrator
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Medical management adminstrator
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at TGQ Medical, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at TGQ Medical
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at TGQ Medical.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at TGQ Medical.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at TGQ Medical can really resonate with interviewers and show your commitment to the field.
