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- Tasks: Provide exceptional customer service and manage transactions at the Post Office.
- Company: Join TGJones, a trusted British brand with a fresh vision for the high street.
- Benefits: Competitive pay, employee discounts, flexible shifts, and a supportive work environment.
- Other info: Inclusive culture where everyone is welcome and empowered to make a difference.
- Why this job: Be part of a team that values your ideas and offers real growth opportunities.
- Qualifications: Passion for customer service and strong communication skills.
The predicted salary is between 26500 - 26500 £ per year.
Contract Type: Fixed Term Until 31 August 2026
We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group:
- 18-20: £10.85
- 21+: £12.71
To be employed in this role you must be over the age of 18 and complete a safeguarding check.
3-Day Post Office Counter Training Covers Introduction, Processes, Practical Skills & Systems. Training may take place at a different location – flexibility required!
About the role:
As a Post Office Counter Clerk you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking. We want our customers and our colleagues to be proud they’re sharing their journeys with us.
Key responsibilities include:
- Delivering exceptional customer service to all customers
- Managing queues and ensuring that customers can access the services they need quickly and simply
- Meeting high standards of governance and attention to detail
- Being part of a team and supporting colleagues
About you:
- A passion for customers, having an exceptional experience in store
- Confidence in communicating within the team
- Motivation to achieve fantastic results and standards
- Adaptability to meet company requirements and goals
About us:
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference.
Company benefits for our store colleagues include in‑store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more!
At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
Post Office Counter Clerk in Witney employer: tgjonesonline
Contact Detail:
tgjonesonline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Office Counter Clerk in Witney
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on TGJones. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! As a Post Office Counter Clerk, you'll be all about delivering exceptional service. Think of examples from your past experiences where you've gone above and beyond for customers, and be ready to share those stories during your chat.
✨Tip Number 3
Be flexible and adaptable! The role may require you to train at different locations, so highlight your willingness to go with the flow. Show that you're ready to tackle any challenge that comes your way, and that you can easily adjust to meet the company's needs.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us at TGJones. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it shows you're keen to be part of our team right from the start!
We think you need these skills to ace Post Office Counter Clerk in Witney
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you connect with people and ensure they have a great experience, just like we do at TGJones!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Post Office Counter Clerk role.
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and qualities mentioned in the job description. Show us how your skills align with our goals at TGJones!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at tgjonesonline
✨Know Your Customer Service Basics
As a Post Office Counter Clerk, exceptional customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of times you've gone above and beyond for a customer.
✨Familiarise Yourself with the Role
Read up on the specific duties of a Post Office Counter Clerk. Understand the processes involved in managing queues, handling travel money, and dealing with bills and banking. This knowledge will show your enthusiasm and readiness for the role.
✨Show Your Team Spirit
This role requires teamwork, so be prepared to discuss how you work well with others. Think of examples where you've supported colleagues or contributed to a team goal. Highlighting your collaborative nature will resonate well with the interviewers.
✨Be Ready for Flexibility Questions
Since training may take place at different locations, be prepared to discuss your flexibility. Share any past experiences where you've adapted to changing circumstances or locations, showing that you're open and willing to meet the company's needs.