At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer service and achieve business goals.
- Company: TGJones, a fresh face of a trusted British brand with exciting ambitions.
- Benefits: Employee discounts, flexible shifts, pension scheme, and a supportive work environment.
- Other info: Join a collaborative culture that values diversity and personal development.
- Why this job: Shape team performance and create meaningful customer experiences in a dynamic retail setting.
- Qualifications: Retail leadership experience and strong relationship-building skills.
The predicted salary is between 26912 - 26912 € per year.
Contact Type: Fixed Term until 31 August 2026
Salary: £26,912
With a rich heritage and a new name, TGJones is the fresh face of a much-loved and trusted British brand. Our roots lie in WHSmith, where we’ve proudly supported the high street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we’re entering an exciting new chapter with bold ambitions to become ‘Your Hub of the High Street’.
About the role
As a Store Leader you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers, and our colleagues to feel proud to be part of the story we’re creating together. From first days at school to first birthdays and beyond, you’ll play a key role in helping our customers find everything they need to create meaningful moments and lasting memories.
- Inspiring and engaging your team to achieve outstanding standards and performance, aligned with the objectives of the Trading Plan
- Reviewing the trading plan with your Cluster Manager and using the scorecard to set and agree key actions and priorities that will lead to success for your store – reporting back to your team on store, cluster and area performance
- Fostering a strong sense of pride across the store by ensuring colleague and customer areas are well-maintained, while upholding high standards of safety, compliance, and operational excellence
- Creating a culture of learning, support and recognition – spotting opportunities for development of personal skills, product knowledge and self‑awareness to support our colleagues in an environment where everyone feels valued and welcome
About you
We’re looking for driven leaders who are focused on building a meaningful career – not just securing their next role. You’ll have a deep commitment to delivering exceptional in‑store experiences, setting high operational and service standards, and inspiring your team to achieve collective success. As a Store Leader, your influence will shape both team performance and the overall customer journey.
- Retail leadership experience (preferably in a fast‑paced environment) with working knowledge of KPIs such as ATV and TPC
- Proven experience leading by example – actively engaging with your team on the shop floor and driving performance through hands‑on support
- A flexible and adaptable mindset, with the willingness to provide support across other stores in the area as required
- Strong relationship‑building skills, with the ability to communicate clearly, confidently, and effectively across all levels of the business
- Experience of supporting colleague training and development, and motivating teams adopting an ‘engage’ rather than ‘tell’ approach
About us
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Company benefits for our store colleagues include in‑store employee discounts, generous third‑party discounts, employee assistance programme, flexible shifts, company pension, and much more!
At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know – we’re happy to help!
Store Leader in London employer: tgjonesonline
TGJones is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive and inclusive work culture where everyone can thrive. As a Store Leader, you will not only lead a dedicated team but also benefit from comprehensive training opportunities, flexible shifts, and a range of employee discounts, all while contributing to a brand with a rich heritage and exciting future. Join us in creating meaningful moments for our customers and be part of a company that truly values its people.
StudySmarter Expert Advice🤫
We think this is how you could land Store Leader in London
✨Tip Number 1
Get to know the company inside out! Research TGJones, its values, and its mission. This way, when you walk into that interview, you can show how your vision aligns with theirs. Plus, it’ll help you ask insightful questions that impress the hiring team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership experience and how you’ve inspired teams in the past. The more comfortable you are, the better you’ll come across!
✨Tip Number 3
Don’t forget to highlight your adaptability! As a Store Leader, you’ll need to be flexible and ready to support other stores. Share examples of how you’ve successfully navigated change or tackled challenges in fast-paced environments.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the TGJones family. Let’s make this happen together!
We think you need these skills to ace Store Leader in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about becoming a Store Leader and how you can inspire your team to create those meaningful moments for our customers.
Tailor Your Experience:Make sure to highlight your retail leadership experience and any relevant KPIs you've worked with. We love seeing how your past experiences align with our goals at TGJones, so don’t hold back on showcasing your achievements!
Be Authentic:We value authenticity, so be yourself in your application. Share your unique approach to leadership and how you engage with your team. This will help us understand how you can contribute to our inclusive and supportive culture.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the TGJones family!
How to prepare for a job interview at tgjonesonline
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with TGJones and its values. Understand their mission to be 'Your Hub of the High Street' and think about how your leadership style can align with that vision. This will show your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you’ve successfully led a team in a retail environment. Highlight specific situations where you inspired your team, improved performance, or enhanced customer service. Use metrics like KPIs to back up your achievements.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage in a conversation. Ask insightful questions about the team dynamics, training opportunities, and how success is measured at TGJones. This demonstrates your proactive approach and genuine interest in fostering a collaborative environment.
✨Emphasise Your Adaptability
Be ready to discuss how you handle change and support your team through it. Share examples of times when you’ve adapted to new challenges or supported colleagues in a fast-paced retail setting. This will resonate well with TGJones’s focus on flexibility and teamwork.
