At a Glance
- Tasks: Create a welcoming environment and deliver exceptional customer service.
- Company: TGJones, a fresh face of a trusted British brand with exciting ambitions.
- Benefits: Competitive pay based on age, employee discounts, flexible shifts, and career growth opportunities.
- Other info: Inclusive culture that values diversity and empowers everyone.
- Why this job: Join a supportive team and help customers create lasting memories.
- Qualifications: Strong communication skills and a commitment to high standards.
The predicted salary is between 12000 - 20000 € per year.
Contract Type: Fixed Term Until 31 August 2026
We pay in line with UK age related minimum and living wage rates – so your pay will depend on your age group:
- 16-18 years: £8.00
- 18-20: £10.85
- 21+: £12.71
With a rich heritage and a new name, TGJones is the fresh face of a much-loved and trusted British brand. Our roots lie in WHSmith, where we’ve proudly supported the high street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we’re entering an exciting new chapter with bold ambitions to become ‘Your Hub of the High Street’.
About the role
As a Sales Assistant, you’ll play a key role in creating a welcoming, helpful environment for every customer who walks through our doors. Whether you're working solo or with your team, you’ll help keep the store running smoothly and looking its best. It’s about being there for life’s little (and big) moments. From first days at school to first birthdays, you'll help our customers find what they need to make lasting memories.
Key responsibilities will include:
- Delivering an exceptional customer service to all customers
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers
- Meeting high standards of display and visual merchandising helping customers find what they’re looking for easily
- Being part of a team supporting colleagues
About you
We’re looking for people who want to build a career, not just find a job - individuals who have a strong commitment to delivering an outstanding in-store experience for every customer, and who are driven to achieve high standards and contribute to the shared success in their store.
Skills needed for this role will include:
- Confidence in speaking with customers, responding to their needs effectively
- Ability to collaborate with colleagues creating a positive working environment
- Excellent attention to detail and pride in your work
About us
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Company benefits for our store colleagues include in-store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more!
At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you - you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
Sales Assistant in Stockton-on-Tees employer: TGJones
TGJones is an excellent employer that prioritises its people, offering a supportive and inclusive work culture where every team member can thrive. With a commitment to employee development and a range of benefits including in-store discounts, flexible shifts, and a company pension, we empower our Sales Assistants to grow their careers while delivering exceptional customer service. Join us in creating memorable experiences for our customers in a welcoming environment that values diversity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Stockton-on-Tees
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on TGJones. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! As a Sales Assistant, you'll be interacting with customers all day. Think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable. It shows that you care about the role and are ready to represent TGJones in the best light possible.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed. Plus, you’ll find all the info you need about the role and the company there!
We think you need these skills to ace Sales Assistant in Stockton-on-Tees
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your interests and what makes you tick—this helps us get to know you better.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience or skills that match the job description. We love seeing how your background aligns with our values and the responsibilities of the position.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your experiences and why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at TGJones
✨Know the Company
Before your interview, take some time to research TGJones. Understand their values, mission, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This could be anything from resolving an issue to creating a memorable shopping experience.
✨Demonstrate Team Spirit
Collaboration is important at TGJones. Think of instances where you worked well in a team, supported colleagues, or contributed to a positive work environment. Be ready to discuss how you can bring that same energy to their store.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Aim for a polished look that reflects the welcoming and professional atmosphere of TGJones. It shows that you respect the opportunity and are serious about the role.
