At a Glance
- Tasks: Create a welcoming environment and deliver exceptional customer service.
- Company: TGJones, a fresh face of a trusted British brand with exciting ambitions.
- Benefits: In-store discounts, flexible shifts, employee assistance programme, and more!
- Other info: Inclusive workplace where everyone can be themselves and thrive.
- Why this job: Join a team that values your contribution and helps create lasting memories for customers.
- Qualifications: Confidence in customer interaction and a commitment to teamwork.
The predicted salary is between 26400 - 26400 £ per year.
Contract Type: Fixed Term Until 31 August 2026
We pay in line with UK age related minimum and living wage rates – so your pay will depend on your age group:
- 16-18 years: £8.00
- 18-20: £10.85
- 21+: £12.71
With a rich heritage and a new name, TGJones is the fresh face of a much‑loved and trusted British brand. Our roots lie in WHSmith, where we’ve proudly supported the high street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we’re entering an exciting new chapter with bold ambitions to become “Your Hub of the High Street”.
About the role
As a Sales Assistant, you’ll play a key role in creating a welcoming, helpful environment for every customer who walks through our doors. Whether you’re working solo or with your team, you’ll help keep the store running smoothly and looking its best. It’s about being there for life’s little (and big) moments. From first days at school to first birthdays, you’ll help our customers find what they need to make lasting memories.
Key responsibilities will include:
- Delivering an exceptional customer service to all customers
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers
- Meeting high standards of display and visual merchandising helping customers find what they’re looking for easily
- Being part of a team supporting colleagues
About you
We’re looking for people who want to build a career, not just find a job – individuals who have a strong commitment to delivering an outstanding in‑store experience for every customer, and who are driven to achieve high standards and contribute to the shared success in their store.
Skills needed for this role will include:
- Confidence in speaking with customers, responding to their needs effectively
- Ability to collaborate with colleagues creating a positive working environment
- Excellent attention to detail and pride in your work
Benefits
Company benefits for our store colleagues include in‑store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more!
At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you – you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
Sales Assistant employer: TGJones
At TGJones, we pride ourselves on being an excellent employer that values inclusivity and employee growth. With a commitment to creating a welcoming environment, we offer competitive pay based on age, flexible shifts, and a range of benefits including in-store discounts and a company pension. Join us in our exciting journey as we aim to become 'Your Hub of the High Street', where your contributions truly matter and every day brings new opportunities for personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on TGJones. Understand their values and what makes them tick. This way, you can show how you fit into their vision and culture.
✨Tip Number 2
Practice your customer service skills! As a Sales Assistant, you'll be interacting with customers all day. Role-play with a friend or family member to get comfortable with common scenarios and questions.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent TGJones well.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed, and you’ll be one step closer to joining our team at TGJones.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your interests and what makes you tick – it helps us get to know you better.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience or skills that match the job description. We love seeing how you can contribute to creating that welcoming environment for our customers!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your experiences and why you’d be a great fit.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at TGJones
✨Know the Company
Before your interview, take some time to research TGJones. Understand their history, values, and what they aim to achieve as 'Your Hub of the High Street'. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to creating a welcoming environment and your ability to handle various situations.
✨Emphasise Teamwork
TGJones values collaboration, so be ready to discuss how you've worked effectively in a team before. Share specific instances where you supported colleagues or contributed to a positive working atmosphere, highlighting your ability to work well with others.
✨Attention to Detail Matters
In retail, details can make all the difference. Be prepared to talk about how you ensure high standards in your work, whether it's maintaining store displays or keeping stock organised. This will show that you take pride in your work and understand the importance of presentation.
