Sales Assistant

Sales Assistant

Full-Time 7 - 12 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Create a welcoming environment and deliver exceptional customer service.
  • Company: TGJones, a fresh face of a trusted British brand with a rich heritage.
  • Benefits: Competitive pay based on age, employee discounts, flexible shifts, and career growth opportunities.
  • Other info: Inclusive culture that values diversity and empowers everyone to make a difference.
  • Why this job: Join a supportive team and help customers create lasting memories.
  • Qualifications: Confidence in customer interaction and a commitment to teamwork.

The predicted salary is between 7 - 12 £ per hour.

10hrs per week, working Saturdays and Sundays. We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group:

  • 16-18 years: £7.57
  • 18-20: £10.03
  • 21+: £12.25

With a rich heritage and a new name, TGJones is the fresh face of a much-loved and trusted British brand. Our roots lie in WHSmith, where we’ve proudly supported the high street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we’re entering an exciting new chapter with bold ambitions to become ‘Your Hub of the High Street’.

About the role: As a Sales Assistant, you’ll play a key role in creating a welcoming, helpful environment for every customer who walks through our doors. Whether you’re working solo or with your team, you’ll help keep the store running smoothly and looking its best. It’s about being there for life’s little (and big) moments. From first days at school to first birthdays, you’ll help our customers find what they need to make lasting memories.

Key responsibilities will include:

  • Delivering an exceptional customer service to all customers
  • Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers
  • Meeting high standards of display and visual merchandising helping customers find what they’re looking for easily
  • Being part of a team supporting colleagues

About you: We’re looking for people who want to build a career, not just find a job - individuals who have a strong commitment to delivering an outstanding in-store experience for every customer, and who are driven to achieve high standards and contribute to the shared success in their store.

Skills needed for this role will include:

  • Confidence in speaking with customers, responding to their needs effectively
  • Ability to collaborate with colleagues creating a positive working environment
  • Excellent attention to detail and pride in your work

About us: Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.

Company benefits for our store colleagues include in-store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more! At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you - you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!

Sales Assistant employer: TGJones

At TGJones, we pride ourselves on being an exceptional employer that values our team as our greatest asset. With a commitment to fostering an inclusive and supportive work culture, we offer real opportunities for career growth, flexible shifts, and a range of benefits including in-store discounts and a company pension. Join us in creating memorable experiences for our customers while enjoying a workplace where your ideas are valued and you can truly be yourself.

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Contact Details:

TGJones Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sales Assistant

Tip Number 1

Get to know the company! Before your interview, do a bit of research on TGJones. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.

Tip Number 2

Practice your customer service skills! As a Sales Assistant, you'll be interacting with customers all day. Think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview.

Tip Number 3

Dress the part! When you show up for your interview, make sure you look smart and presentable. It reflects your professionalism and shows that you care about making a good impression. Plus, it’s a great way to feel confident!

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a nice touch that can set you apart from other candidates.

We think you need these skills to ace Sales Assistant

Customer Service
Stock Replenishment
Visual Merchandising
Team Collaboration
Attention to Detail
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your interests and what makes you tick – it helps us get to know you better.

Tailor Your Application:Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience or skills that match the job description. We love seeing how you can contribute to creating that welcoming environment for our customers!

Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the team.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.

How to prepare for a job interview at TGJones

Know the Company

Before your interview, take some time to research TGJones. Understand their values, history, and what they stand for. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

Showcase Your Customer Service Skills

As a Sales Assistant, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. This could be anything from resolving an issue to creating a memorable shopping experience.

Demonstrate Team Spirit

TGJones values collaboration, so be ready to discuss how you work well in a team. Think of specific instances where you supported colleagues or contributed to a positive working environment. This will highlight your ability to fit into their culture.

Dress the Part

First impressions matter! Dress smartly and appropriately for the interview. Aim for a polished look that reflects the welcoming and professional environment TGJones aims to create in-store. It shows you’re serious about the role.