At a Glance
- Tasks: Create a welcoming environment and deliver exceptional customer service.
- Company: TGJones, a fresh face of a trusted British brand with a rich heritage.
- Benefits: Competitive pay based on age, employee discounts, flexible shifts, and career growth opportunities.
- Why this job: Join a supportive team and help customers create lasting memories.
- Qualifications: Strong communication skills and a commitment to high standards.
- Other info: Inclusive culture where everyone can be themselves and thrive.
We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group. Please see below:
- 16-18 years: £7.57
- 18-20: £10.03
- 21+: £12.25
With a rich heritage and a new name, TGJones is the fresh face of a much-loved and trusted British brand. Our roots lie in WHSmith, where we’ve proudly supported the high street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we’re entering an exciting new chapter with bold ambitions to become Your Hub of the High Street.
About the role: As a Sales Assistant, you’ll play a key role in creating a welcoming, helpful environment for every customer who walks through our doors. Whether you’re working solo or with your team, you’ll help keep the store running smoothly and looking its best. It’s about being there for life’s little (and big) moments. From first days at school to first birthdays, you’ll help our customers find what they need to make lasting memories.
Key responsibilities will include:
- Delivering exceptional customer service to all customers
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting
- Meeting high standards of display and visual merchandising to help customers find what they’re looking for easily
- Being part of a team supporting colleagues
About you: We’re looking for people who want to build a career, not just find a job – individuals who have a strong commitment to delivering an outstanding in‑store experience for every customer, and who are driven to achieve high standards and contribute to the shared success in their store.
Skills needed for this role will include:
- Confidence in speaking with customers, responding to their needs effectively
- Ability to collaborate with colleagues and create a positive working environment
- Excellent attention to detail and pride in your work
About us: Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Company benefits for our store colleagues include in‑store employee discounts, generous 3rd‑party discounts, employee assistance programme, flexible shifts, company pension, and much more!
At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you – you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know – we’re happy to help!
Sales Assistant employer: TGJones
Contact Detail:
TGJones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on TGJones. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since the role is all about creating a welcoming environment, think of examples from your past experiences where you’ve gone above and beyond for customers. This will help you shine during the interview.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It reflects your professionalism and shows that you care about making a good impression.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Sales Assistant role. Highlight your customer service experience and any teamwork skills you have. We love seeing how you can contribute to our welcoming environment!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at TGJones
✨Know the Company
Before your interview, take some time to research TGJones. Understand their values, mission, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. This could be anything from resolving an issue to creating a memorable shopping experience.
✨Demonstrate Team Spirit
Collaboration is important at TGJones. Think of instances where you’ve worked well in a team, supported colleagues, or contributed to a positive work environment. Be ready to discuss how you can bring that same energy to their store.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Aim for a polished look that reflects the professional yet welcoming atmosphere of TGJones. This shows that you respect the opportunity and are serious about the role.