At a Glance
- Tasks: Lead a retail store, inspire your team, and deliver exceptional customer experiences.
- Company: Join TGJones, a company that values its people and fosters a supportive culture.
- Benefits: Enjoy employee discounts, flexible shifts, and a company pension.
- Other info: Inclusive workplace where everyone can be themselves and thrive.
- Why this job: Shape the future of retail while developing your career in a dynamic environment.
- Qualifications: Retail management experience and strong leadership skills required.
We are focused on building a sustainable and successful future for the business while continuing to deliver a consistent and valued retail offer. This role offers the opportunity to develop your career within a well-established organisation, contribute to ongoing improvement, and play a part in shaping the next chapter of TGJones. This is an exciting opportunity to step into a newly created leadership role within the TGJones store structure.
As Store Manager, you'll take ownership of the overall success of one of our retail stores with an integrated Post Office, inspiring your team, delivering exceptional customer experiences, and driving commercial performance in a dynamic, community-focused environment.
About the role:
- Drive store sales to meet and exceed targets through effective commercial planning and execution
- Analyse KPIs (e.g. conversion, ATV, footfall) and implement actions to improve performance
- Execute promotions, campaigns, and visual merchandising in line with brand standards
- Champion a customer-first culture, always ensuring exceptional service standards
- Recruit, train, and develop a high-performing store team
- Coach and motivate the team to achieve individual and store targets
- Ensure smooth day-to-day store operations, including opening/closing procedures
- Maintain high standards of health & safety, security, and compliance
- Oversee stock control, deliveries, and inventory accuracy
- Ensure compliance with company policies and legal requirements
- Maintain high visual and housekeeping standards in line with brand guidelines
- Ensure the store is well-presented, clean, and commercially appealing
About You:
- Proven experience in a retail management role (preferably high street)
- Strong commercial awareness with a track record of delivering results
- Excellent leadership and people management skills
- Strong organisational and problem-solving abilities
- Customer-focused mindset with a passion for retail
- Ability to work in a fast-paced, dynamic environment
About us:
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Company benefits for our store colleagues include in-store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more! At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
Store Manager in Reading employer: TGJones
TGJones is an excellent employer that prioritises its employees' well-being and professional growth, making it a fantastic place to work in Greater London. With a supportive culture, flexible shifts, and attractive benefits like employee discounts and a company pension, you will thrive in an environment that values collaboration and exceptional customer service. Join us to be part of a team that takes pride in creating memorable shopping experiences for our customers.
