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For Companies At a Glance
- Tasks: Provide exceptional customer service and manage transactions at the Post Office.
- Company: Join TGJones, a fresh face of a trusted British brand with a rich heritage.
- Benefits: Enjoy employee discounts, flexible shifts, and a supportive work environment.
- Why this job: Be part of a team that values your ideas and offers real growth opportunities.
- Qualifications: Passion for customer service and strong communication skills required.
- Other info: Inclusive workplace welcoming all backgrounds; adjustments available during the selection process.
The predicted salary is between 12 - 12 £ per hour.
We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group:
- 16-18 years: £7.57
- 18-20: £10.03
- 21+: £12.25
To be employed in this role you must be over the age of 18 and complete a safeguarding check.
3-Day Post Office Counter Training covers Introduction, Processes, Practical Skills & Systems. Training may take place at a different location – flexibility required!
About the Role
As a Post Office Counter Clerk you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking. We want our customers and our colleagues to be proud they’re sharing their journeys with us.
Key Responsibilities
- Delivering an exceptional customer service to all customers
- Managing queues and ensuring that customers can access the services they need quickly and simply
- Meeting high standards of governance and attention to detail
- Being part of a team and supporting colleagues
About You
- A passion for customers, having an exceptional experience in store
- Confidence in communicating within the team
- Motivation to achieve fantastic results and standards
- Adaptability to meet company requirements and goals
About Us
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Benefits
Company benefits for our store colleagues include in-store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more!
Inclusive Workplace
No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you - you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
Post Office Counter Clerk - White City employer: TGJones
Contact Detail:
TGJones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Office Counter Clerk - White City
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on TGJones. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their vision.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can contribute to the team at TGJones.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows you’re serious about the role and respect the company’s culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Post Office Counter Clerk - White City
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you connect with people and provide exceptional service, just like we do at TGJones!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Post Office Counter Clerk role.
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and qualities mentioned in the job description. Show us how your skills align with our goals at TGJones!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at TGJones
✨Know Your Customer Service Basics
As a Post Office Counter Clerk, you'll be all about exceptional customer service. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of times you've gone above and beyond for a customer.
✨Familiarise Yourself with the Role
Take some time to understand the key responsibilities of the role. Knowing about managing queues, handling travel money, and processing bills will show that you're serious about the position. You might even want to jot down a few questions about the role to ask during the interview.
✨Show Off Your Team Spirit
This role is all about teamwork, so be prepared to discuss your experiences working in a team. Think of specific examples where you supported colleagues or contributed to a group goal. Highlighting your adaptability and motivation will make you stand out.
✨Embrace the Company Culture
TGJones values inclusivity and collaboration, so make sure to express your alignment with these values. Share your thoughts on how you can contribute to a positive workplace culture and be open about your ideas for improvement. This will show that you're not just looking for a job, but a place where you can grow and make a difference.
