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- Tasks: Provide exceptional customer service and manage queues efficiently.
- Company: Join TGJones, a trusted British brand with a fresh vision.
- Benefits: Enjoy employee discounts, flexible shifts, and a supportive work culture.
- Why this job: Be part of a team that values your ideas and growth.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Inclusive workplace where everyone can be themselves.
The predicted salary is between 7 - 12 £ per hour.
Post Office Counter Clerk – 8hrs must be able to work afternoons including Saturdays. We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group:
- 16-18 years: £7.57
- 18-20: £10.03
- 21+: £12.25
To be employed in this role you must be over the age of 18 and complete a safeguarding check.
3-Day Post Office Counter Training covers Introduction, Processes, Practical Skills & Systems. Training may take place at a different location – flexibility required!
As a Post Office Counter Clerk you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking. We want our customers and our colleagues to be proud they’re sharing their journeys with us.
Key responsibilities:
- Delivering an exceptional customer service to all customers
- Managing queues and ensuring that customers can access the services they need quickly and simply
- Meeting high standards of governance and attention to detail
- Being part of a team and supporting colleagues
About you:
- A passion for customers, having an exceptional experience in store
- Confidence in communicating within the team
- Motivation to achieve fantastic results and standards
- Adaptability to meet company requirements and goals
About us:
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Company benefits for our store colleagues include in-store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more! At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you - you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
Post Office Counter Clerk - West Wickham employer: TGJones
Contact Detail:
TGJones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Office Counter Clerk - West Wickham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on TGJones. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your passion for customer service and teamwork during the actual interview.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, and showing that you care about your appearance reflects your commitment to the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Post Office Counter Clerk - West Wickham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Post Office Counter Clerk role. Highlight your customer service experience and any relevant skills that match what we’re looking for. This shows us you’re genuinely interested in joining our team!
Show Your Personality: We love seeing a bit of personality in applications! Don’t be afraid to let your enthusiasm shine through. Share why you’re passionate about providing exceptional customer service and how you can contribute to our welcoming environment.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We want to understand your experiences and skills without having to sift through unnecessary details. Remember, clarity is key!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at TGJones
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Post Office Counter Clerk involves. Familiarise yourself with the key responsibilities like delivering exceptional customer service and managing queues. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about connecting with customers, think of examples from your past experiences where you've provided great service. Be ready to discuss how you handled difficult situations or went the extra mile for someone. This will demonstrate your passion for customer satisfaction.
✨Be Ready for Flexibility Questions
Given that training may take place at different locations and the role requires working afternoons and Saturdays, be prepared to discuss your availability. Show that you're adaptable and willing to meet the company's needs, which is something they value highly.
✨Emphasise Teamwork and Collaboration
TGJones values a supportive team culture, so highlight your ability to work well with others. Share examples of how you've contributed to a team in the past, whether through collaboration or supporting colleagues. This will align with their emphasis on teamwork and inclusivity.
