Post Office Counter Clerk

Post Office Counter Clerk

Full-Time 12 - 13 £ / hour (est.) On-site
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At a Glance

  • Tasks: Provide exceptional customer service and manage queues efficiently.
  • Company: Join TGJones, a fresh face of a trusted British brand.
  • Benefits: Enjoy employee discounts, flexible shifts, and a supportive work culture.
  • Other info: Inclusive workplace where everyone can be themselves.
  • Why this job: Be part of a team that values your ideas and growth.
  • Qualifications: Passion for customer service and strong communication skills.

The predicted salary is between 12 - 13 £ per hour.

Contract Type: Fixed Term Until 30 September 2026

We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group.

  • Under 18: £12.71

To be employed in this role you must be over the age of 18 and complete a safeguarding check.

3-Day Post Office Counter Training Covers Introduction, Processes, Practical Skills & Systems. Training may take place at a different location – flexibility required!

About the role

As a Post Office Counter Clerk you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking. We want our customers and our colleagues to be proud they’re sharing their journeys with us.

Key responsibilities will include:

  • Delivering an exceptional customer service to all customers
  • Managing queues and ensuring that customers can access the services they need quickly and simply
  • Meeting high standards of governance and attention to detail
  • Being part of a team and supporting colleagues

About you

  • A passion for customers, having an exceptional experience in store
  • Confidence in communicating within the team
  • Motivation to achieve fantastic results and standards
  • Adaptability to meet company requirements and goals

About us

Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference.

Company benefits for our store colleagues include in-store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more!

At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!

Post Office Counter Clerk employer: TGJones

At TGJones, we pride ourselves on being an exceptional employer that values our team members as our greatest asset. Located in Beverley, we offer a supportive and inclusive work culture, with real opportunities for personal and professional growth, alongside competitive benefits such as employee discounts and flexible shifts. Join us to be part of a dynamic team that is committed to delivering outstanding customer service while fostering a welcoming environment for all.

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Contact Details:

TGJones Recruitment Team

We think you need these skills to ace Post Office Counter Clerk

Customer Service
Attention to Detail
Communication Skills
Teamwork
Adaptability
Time Management
Problem-Solving Skills