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- Tasks: Deliver exceptional customer service and manage queues efficiently.
- Company: Join TGJones, a company that values its people and fosters inclusivity.
- Benefits: Enjoy employee discounts, flexible shifts, and a supportive work environment.
- Why this job: Make a real difference in customers' lives while growing your career.
- Qualifications: Must be over 18 with a passion for customer service.
- Other info: Dynamic team culture with opportunities for personal and professional development.
The predicted salary is between 10 - 12 £ per hour.
We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group. Please see below:
- 18-20: £10.03
- 21+: £12.25
To be employed in this role you must be over the age of 18 and complete a safeguarding check.
3-Day Post Office Counter Training Covers:
- Introduction
- Processes
- Practical Skills
Delivering an exceptional customer service to all customers.
Managing queues and ensuring that customers can access the services they need quickly and simply.
Meeting high standards of governance and attention to detail.
Being part of a team and supporting colleagues.
About you:
- A passion for customers, having an exceptional experience in store.
- Confidence in communicating within the team.
- Motivation to achieve fantastic results and standards.
- Adaptability to meet company requirements and goals.
About us:
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Company benefits for our store colleagues include in-store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more!
At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you - you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
Post Office Counter Clerk employer: TGJones
Contact Detail:
TGJones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Office Counter Clerk
✨Tip Number 1
Get to know the company culture! Before your interview, check out TGJones' values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their inclusive environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these during your chat!
✨Tip Number 3
Be prepared to discuss teamwork! TGJones values collaboration, so think of times when you've worked well with others. Highlight how you supported your colleagues and contributed to achieving fantastic results together.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the TGJones family right from the start!
We think you need these skills to ace Post Office Counter Clerk
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone's day better. We want to see that spark!
Be Clear and Concise: Keep your application straightforward and to the point. Use simple language and avoid jargon. We appreciate clarity, so make it easy for us to see why you're a great fit for the role.
Highlight Teamwork Skills: Since we value collaboration, mention any past experiences where you worked well in a team. Tell us how you supported your colleagues and contributed to achieving common goals. We love team players!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and keep everything organised. Plus, it shows you’re keen on joining our team at TGJones!
How to prepare for a job interview at TGJones
✨Know Your Customer Service Basics
As a Post Office Counter Clerk, you'll be all about delivering exceptional customer service. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of times you've gone above and beyond for a customer.
✨Show Off Your Team Spirit
This role is all about teamwork, so be prepared to discuss how you work with others. Think of specific instances where you've supported colleagues or contributed to a team goal. Highlight your adaptability and willingness to pitch in wherever needed.
✨Demonstrate Attention to Detail
With high standards of governance required, it's crucial to show that you can manage details effectively. Prepare to talk about how you ensure accuracy in your work, whether it’s handling cash or processing transactions. Mention any relevant experience that showcases your meticulous nature.
✨Be Yourself and Embrace Inclusivity
TGJones values diversity and inclusivity, so don’t shy away from sharing what makes you unique. Be authentic in your responses and express how your background or experiences can contribute to the welcoming environment they promote. This will show that you align with their company culture.
