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- Tasks: Lead and inspire your team to deliver exceptional customer service and achieve business goals.
- Company: TGJones, a fresh face of a trusted British brand with a rich heritage.
- Benefits: Employee discounts, flexible shifts, pension scheme, and a supportive work environment.
- Why this job: Shape team performance and create meaningful customer experiences in a dynamic retail setting.
- Qualifications: Retail leadership experience and strong relationship-building skills.
- Other info: Join a company that values inclusivity and offers real opportunities for growth.
The predicted salary is between 22400 - 28800 £ per year.
With a rich heritage and a new name, TGJones is the fresh face of a much-loved and trusted British brand. Our roots lie in WHSmith, where we’ve proudly supported the high street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we’re entering an exciting new chapter with bold ambitions to become ‘Your Hub of the High Street’.
As a Store Leader you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers, and our colleagues to feel proud to be part of the story we’re creating together. From first days at school to first birthdays and beyond, you’ll play a key role in helping our customers find everything they need to create meaningful moments and lasting memories.
Key responsibilities will include:
- Inspiring and engaging your team to achieve outstanding standards and performance, aligned with the objectives of the Trading Plan
- Reviewing the trading plan with your Cluster Manager and using the scorecard to set and agree key actions and priorities that will lead to success for your store - reporting back to your team on store, cluster and area performance
- Fostering a strong sense of pride across the store by ensuring colleague and customer areas are well-maintained, while upholding high standards of safety, compliance, and operational excellence
- Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness to support our colleagues in an environment where everyone feels valued and welcome
About you
We’re looking for driven leaders who are focused on building a meaningful career - not just securing their next role. You’ll have a deep commitment to delivering exceptional in-store experiences, setting high operational and service standards, and inspiring your team to achieve collective success. As a Store Leader, your influence will shape both team performance and the overall customer journey.
Skills needed for this role will include:
- Retail leadership experience (preferably in a fast-paced environment) with working knowledge of KPI’s such as ATV and TPC
- Proven experience leading by example - actively engaging with your team on the shop floor and driving performance through hands-on support
- A flexible and adaptable mindset, with the willingness to provide support across other stores in the area as required
- Strong relationship-building skills, with the ability to communicate clearly, confidently, and effectively across all levels of the business
- Experience of supporting colleague training and development, and motivating teams adopting an ‘engage’ rather than ‘tell’ approach
About us
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Company benefits for our store colleagues include in-store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more!
At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you - you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
Store Leader - Spalding in Lincolnshire employer: TGJones
Contact Detail:
TGJones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Leader - Spalding in Lincolnshire
✨Tip Number 1
Get to know the company inside out! Research TGJones, its values, and what makes it tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your leadership stories! Think of times you've inspired your team or tackled challenges head-on. We want to hear about your experiences that align with the Store Leader role, so be ready to share them.
✨Tip Number 3
Show us your people skills! During interviews, focus on how you build relationships and motivate your team. Remember, we’re looking for someone who can create a supportive environment, so let that shine through.
✨Tip Number 4
Don’t forget to ask questions! Show your interest in the role by asking about team dynamics, training opportunities, and how success is measured. It’s a great way to demonstrate your enthusiasm for joining TGJones.
We think you need these skills to ace Store Leader - Spalding in Lincolnshire
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about leading a team and creating memorable experiences for customers.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Use examples from your past roles that demonstrate your leadership skills and ability to inspire a team, just like we do at TGJones.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff. This helps us see your potential quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Store Leader position at TGJones.
How to prepare for a job interview at TGJones
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with TGJones and its values. Understand their mission to be 'Your Hub of the High Street' and think about how your leadership style can align with that vision. This will show your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you’ve successfully led a team in a retail environment. Highlight specific situations where you inspired your team, improved performance, or enhanced customer service. This will demonstrate your capability to meet the expectations of a Store Leader.
✨Emphasise Team Development
Since fostering a culture of learning is key for this role, come ready to discuss how you’ve supported colleague training and development in previous positions. Share your approach to motivating teams and creating an inclusive environment where everyone feels valued.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the store's current challenges, the team dynamics, or how success is measured. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
