At a Glance
- Tasks: Help customers find the perfect products and create a welcoming shopping experience.
- Company: TGJones, a proud British high street retailer with a supportive team culture.
- Benefits: Flexible shifts, employee discounts, and opportunities for personal growth.
- Other info: Join a diverse team where your ideas are valued and career growth is encouraged.
- Why this job: Make a real difference by providing excellent customer service and building loyalty.
- Qualifications: A positive attitude, good communication skills, and a willingness to learn.
The predicted salary is between 10.85 - 10.85 £ per hour.
Part-time contract - 8 hours per week - Fully flexible including some elements of weekend working.
Working hours: Due to some elements of the role involving lone working we are unable to accept applicants under the age of 18.
- 18–20 years: £10.85 per hour
- 21+ years: £12.71 per hour
With a proud heritage in British high street retail, TGJones is looking for passionate, customer-focused people who take pride in what they do, enjoy helping others and want to make a real difference. Join our team and help create a welcoming, positive experience that keeps customers coming back.
About the role:
As a Sales Assistant, you'll get to know what customers are looking for, help them find the right products and share recommendations that make their purchases even better. From finding the perfect gift to spotting a useful add-on, you'll make a difference through the little things you do. We're looking for people who enjoy bringing positive energy to the shop floor and feel proud when a customer leaves happy. Great service and great sales go hand in hand, you'll recommend products because they're right for the customer, while helping the store achieve its goals.
You will help us to:
- Welcome every customer. Be approachable, friendly and ready to help, creating a great first impression.
- Understand and recommend. Ask questions, listen to what customers need and suggest relevant products, complementary items or promotions.
- Make shopping easy. Help customers find what they're looking for and provide helpful, efficient service throughout their visit.
- Create reasons to return. Deliver a consistently positive experience that builds trust and customer loyalty.
- Keep the store looking its best. Replenish stock, maintain attractive displays and keep the shop floor tidy and easy to navigate.
- Be a great teammate. Support colleagues, share knowledge and work together to deliver great service and sales results.
About you:
We're interested in your attitude, enthusiasm and willingness to learn. If you enjoy helping people, are curious about what customers need and like working towards shared goals, we'd love to hear from you. You'll bring:
- A customer-first attitude. You care about giving people a warm welcome and a helpful experience.
- Confidence to recommend. You're happy to talk about products, explain offers and suggest useful extras without being pushy.
- Good communication. You listen, ask questions and communicate clearly with customers and colleagues.
- Positive energy and initiative. You look for ways to help and stay calm and friendly when the store is busy.
- A team mindset. You support others and contribute to shared service and sales goals.
- Pride in the details. You’ll take pride in keeping the store organised and well-presented, making sure products and displays look their best and creating a welcoming environment for every customer.
About us:
At TGJones, our people make the difference. We want colleagues to feel welcome, supported and able to develop their skills. You'll be part of a team that values ideas, works together and takes pride in helping customers every day. Whether this is your first job or your next step, there's room to learn and grow.
Benefits for store colleagues include in-store employee discounts, generous third-party discounts, an employee assistance programme, flexible shifts, a company pension and more. We're committed to an inclusive workplace where everyone can be themselves and do their best. Whatever your background or identity, you're welcome at TGJones. If you need adjustments during the selection process, please let our Talent Acquisition team know—we're happy to help.
Sales Assistant in Grantham employer: TGJones
At TGJones, we pride ourselves on being an excellent employer that values our people as our greatest asset. Located in Leighton Buzzard, we offer a supportive and inclusive work culture where employees can thrive, with real opportunities for growth and development. Our commitment to employee well-being is reflected in our generous benefits, including flexible shifts, discounts, and a company pension, making us a fantastic place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Grantham
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including TGJones, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Assistant in Grantham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like TGJones that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at TGJones will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about TGJones and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at TGJones
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at TGJones, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at TGJones!
