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- Tasks: Provide exceptional customer service and manage queues at the Post Office.
- Company: Join TGJones, a trusted British brand with a fresh vision.
- Benefits: Enjoy employee discounts, flexible shifts, and a supportive work environment.
- Why this job: Be part of a team that values your ideas and fosters growth.
- Qualifications: Must be over 18 with a passion for customer service.
- Other info: Inclusive workplace where everyone can be themselves and thrive.
The predicted salary is between 10 - 12 £ per hour.
Working Hours: 10 hours per week working any 2 out of 7 days including weekends.
We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group:
- 16-18 years: £7.57
- 18-20: £10.03
- 21+: £12.25
To be employed in this role you must be over the age of 18 and complete a safeguarding check.
3-Day Post Office Counter Training covers Introduction, Processes, Practical Skills & Systems. Training may take place at a different location – flexibility required!
About the role:
As a Post Office Counter Clerk you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking. We want our customers and our colleagues to be proud they’re sharing their journeys with us.
Key responsibilities will include:
- Delivering an exceptional customer service to all customers
- Managing queues and ensuring that customers can access the services they need quickly and simply
- Meeting high standards of governance and attention to detail
- Being part of a team and supporting colleagues
About you:
- A passion for customers, having an exceptional experience in store
- Confidence in communicating within the team
- Motivation to achieve fantastic results and standards
- Adaptability to meet company requirements and goals
About us:
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference.
Company benefits for our store colleagues include in-store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more!
At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
Post Office Counter Clerk in Ashton-under-Lyne employer: TGJones
Contact Detail:
TGJones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Office Counter Clerk in Ashton-under-Lyne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on TGJones. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Post Office Counter Clerk, you'll be interacting with customers all day. Think of examples from your past experiences where you've provided great service or resolved issues. This will help you shine during the interview.
✨Tip Number 3
Be ready to demonstrate your adaptability! The job requires flexibility, so be prepared to discuss times when you've had to adjust to new situations or changes in plans. This shows that you can handle the dynamic environment at TGJones.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Post Office Counter Clerk in Ashton-under-Lyne
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you connect with customers and provide exceptional service, so share specific examples that showcase your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Just tell us what makes you a great fit for the Post Office Counter Clerk role!
Tailor Your Application: Make sure to customise your application for this specific role. Mention how your skills and experiences align with our values and the responsibilities of the Post Office Counter Clerk position. We love seeing genuine interest!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TGJones
✨Know the Role Inside Out
Before your interview, make sure you understand what a Post Office Counter Clerk does. Familiarise yourself with the key responsibilities like delivering exceptional customer service and managing queues. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing great customer experiences, think of examples from your past where you've excelled in customer service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer. This will demonstrate your passion for helping others.
✨Be Ready for Flexibility Questions
Given the flexible working hours, be prepared to discuss your availability. Think about how you can adapt to different shifts, including weekends. Showing that you're open to flexibility will make you a more attractive candidate.
✨Emphasise Teamwork and Collaboration
This role requires being part of a team, so highlight your ability to work well with others. Share examples of how you've supported colleagues in previous jobs or projects. This will show that you’re not just focused on individual success but also on contributing to the team's goals.
