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- Tasks: Provide exceptional customer service and manage queues efficiently.
- Company: TGJones, a welcoming and inclusive workplace.
- Benefits: Employee discounts, flexible shifts, and a company pension.
- Other info: Fixed term contract until August 2026 with training provided.
- Why this job: Join a team that values your individuality and offers growth opportunities.
- Qualifications: Must be over 18 with a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
8 hours per week, across 2-3 days, Mon-Sat
Contract Type: Fixed Term Until 31 August 2026
We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group:
- 18-20: £10.85
- 21+: £12.71
To be employed in this role you must be over the age of 18 and complete a safeguarding check.
3-Day Post Office Counter Training Covers Introduction, Processes, Practical Skills & Systems. Training may take place at a different location – flexibility required!
About the role:
- As a Post Office Counter Clerk you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking.
- Delivering an exceptional customer service to all customers.
- Managing queues and ensuring that customers can access the services they need quickly and simply.
- Meeting high standards of governance and attention to detail.
- Being part of a team and supporting colleagues.
About you:
- A passion for customers, having an exceptional experience in store.
- Confidence in communicating within the team.
- Motivation to achieve fantastic results and standards.
- Adaptability to meet company requirements and goals.
Company benefits:
- In-store employee discounts.
- Generous third party discounts.
- Employee assistance programme.
- Flexible shifts.
- Company pension.
- And much more!
Inclusive workplace:
At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you - you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
Post Office Counter Clerk in Aberystwyth employer: TGJones
Contact Detail:
TGJones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Office Counter Clerk in Aberystwyth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on TGJones. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their inclusive workplace.
✨Tip Number 2
Practice your customer service skills! As a Post Office Counter Clerk, you'll be all about delivering exceptional service. Think of examples from your past experiences where you've gone above and beyond for customers, and be ready to share those stories during your chat.
✨Tip Number 3
Be flexible and adaptable! The job requires you to manage queues and meet high standards, so show that you're ready to jump in wherever needed. Highlight any past experiences where you've had to adapt quickly to changing situations.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us. By applying directly, you’ll have a better chance of standing out and getting noticed. Plus, it shows you're keen on being part of our team!
We think you need these skills to ace Post Office Counter Clerk in Aberystwyth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Post Office Counter Clerk. We want to see your passion for customer service shine through!
Show Off Your Communication Skills: Since this role involves a lot of interaction with customers and team members, let us know about your communication strengths. Share examples of how you've effectively communicated in previous roles or situations.
Highlight Your Flexibility: We value adaptability, especially since training may take place at different locations. Mention any past experiences where you’ve had to be flexible and how you handled it like a pro!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at TGJones
✨Know Your Customer Service Basics
As a Post Office Counter Clerk, you'll be all about exceptional customer service. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of times you've gone above and beyond for a customer.
✨Familiarise Yourself with the Role
Take some time to understand the specific duties of a Post Office Counter Clerk. This includes managing queues, handling travel money, and processing bills. Showing that you know what the job entails will impress your interviewers and demonstrate your enthusiasm for the role.
✨Show Off Your Team Spirit
This role requires teamwork, so be prepared to discuss how you work well with others. Think of examples where you've supported colleagues or contributed to a team goal. Highlighting your collaborative skills will show that you're a great fit for their inclusive workplace.
✨Be Ready for Flexibility Questions
Since training may take place at different locations and shifts can vary, be ready to discuss your flexibility. Share any past experiences where you've adapted to changing circumstances, as this will demonstrate your willingness to meet the company's needs.