General Manager - Nationwide

General Manager – Nationwide

Due to internal movements, we are looking to have conversations with people about TGI Fridays. If you are interested in hearing more about our story and future opportunities, please register to join our talent pool for future alerts.

We don’t need an introduction. You’ve heard of us before. Legendary red and white stripes. Clutter filling our restaurants to the brim. A history dating back to 1965 New York City.

This isn’t just a job; this is a way of life. This is family. We live and breathe our TGI Friday’s values.

Being a General Manager…

You will have full accountability for the management and operation of your TGI Fridays store. Your role is to guarantee an amazing experience for guests so that they love our offering, keep coming back, and tell the world how much they love us. You also need to give the same experience to your teams: they need to feel valued, recognized, and want to continue building their career with TGI Fridays. You will develop and grow your team, meet and exceed sales, profits, and all other objectives in line with TGI Friday’s business strategy.

Key objectives

1. Lead and inspire the performance of the store teams based around the TGI Fridays values, while following and managing our Performance Cycle.
2. Oversee all aspects of store operations and performance, including People, Guest, Sales, Profit, Operations, Health & Safety, and Property.
3. Ensure that TGI Friday’s standards are maintained, and the store performance delivers budget and growth through a People First, Guest Obsessed, Operational Excellence strategy.
4. Develop and grow your store team, creating our managers of the future!

About you

1. Solid experience in a similar role, with a proven track record of leading teams.
2. Restaurant/hospitality experience is essential.
3. Strong commercial acumen that enables you to drive sales and deliver business results.
4. Excellent problem-solving skills and the ability to think fast.
5. Great communication skills that allow you to lead and inspire a team and delight our guests.

Benefits

1. Guaranteed 48-hour contract.
2. Annual incentive programme.
3. Enhanced pension benefits.
4. Optional Private Medical Insurance.
5. Access to the Aspire Leadership Development Programme.
6. Attendance at the Leadership Conference.
7. Development programmes that support and fast track career progression.
8. Apprenticeship programmes available to all levels.
9. Unlimited access to 50% off our food menu for each employee and up to 5 of their family and friends.
10. Recognition for great performance aligned to our TGI Fridays Values.
11. Great incentives for delivering great results.
12. A generous Refer a Friend scheme.
13. Wagestream – Track, access and manage your pay at any time.
14. Hospitality action membership.
15. Reward programmes, long service awards, and staff recognition and incentives.

About us

In our Fridays Family, we celebrate people of all stripes. We believe diversity and inclusion are essential ingredients for a successful, happy, and thriving environment, which is why we live and breathe our TGI Fridays values of Pride, Passion, Personality, and Protection.

And remember – “No one ever made a difference by being like everyone else.” – P.T Barnum

Candidates must be over compulsory school leaving age to apply for this position.

#J-18808-Ljbffr