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- Tasks: Lead a team of baristas and ensure top-notch coffee service.
- Company: Join Blank Street, a pioneer in affordable high-quality coffee across major cities.
- Benefits: Enjoy private health care, gym discounts, paid time off, and cool Blank Street swag.
- Why this job: Be part of a vibrant culture focused on community, quality, and exceptional customer service.
- Qualifications: 3-4 years in hospitality operations with strong leadership and communication skills required.
- Other info: Must be able to commute or relocate to Glasgow; weekend availability is essential.
The predicted salary is between 36000 - 60000 £ per year.
General Manager – Glasgow We don\’t need an introduction. You\’ve heard of us before. Legendary Red and white stripes. Clutter filling our restaurants to the brim. A history dating back to 1965 New York City. Tom Cruise didn\’t teach himself to flair in Cocktail, we did. The Long Island ice tea wasn\’t created on it own, we created it. Loaded potato skins..? Yep it was us! This isn\’t just a job, this is a way of life. This is family. We live and we breathe our TGI Fridays values. In here we work hard, we want to succeed, we want to progress…and we want to party. In here, everyday is Friday. A TGI Friday… Being a General Manager… You will have full accountability for the management and operation of your TGI Fridays Store. Your role is to guarantee an amazing experience for guests so that they love our offering, keep coming back and tell the world how much they love us. You also need to give the same experience to your teams: they need to feel valued, recognised and want to continue building their career with TGI Fridays. You will develop and grow your team, meet and exceed sales, profits and all other objectives in line with TGI Friday\’s business strategy. You will treat the business as if it were your own, understand the impact of your leadership and lead by example. Key objectives To lead and inspire the performance of the store teams based around the TGI Fridays values, while following & managing our Performance Cycle. Full Responsibility for overseeing all aspects of store operations and performance. This includes, but not limited to, People, Guest, Sales, Profit, Operations, Health & Safety and Property. To ensure that TGI Friday\’s standards are maintained, and the store performance delivers budget and growth through a People First, Guest Obsessed, Operational Excellence Strategy. Responsible for developing and growing your store team, creating our managers of the future! About you Solid experience in a similar role, with a proven track record of leading teams. Restaurant / hospitality experience is essential. Strong commercial acumen that enables you to drive sales and deliver business results. Excellent problem-solving skills and the ability to think fast. Great communication skills that allow you to lead and inspire a team and delight our guests. Anything is possible at Fridays and there is genuinely no better time to join our family. Start your journey with Fridays today! Benefits Guaranteed 48-hour contract. Annual incentive programme. Enhanced pension benefits. Optional Private Medical Insurance. Access to the Aspire Leadership Development Programme. Attendance at the Leadership Conference. Development programmes that support and fast track career progression. Apprenticeship programmes available to all levels. Unlimited access to 50% off our food menu for each employee and up to 5 of their family and friends. Recognition for great performance aligned to our TGI Fridays Values. Great incentives for delivering great results. A generous Refer a Friend scheme. Wagestream – Track, access and manage your pay at any time. Hospitality action membership. Reward programmes, long service awards and staff recognition and incentives. About us In our Fridays Family, We Celebrate People of All Stripes.. We believe diversity and inclusion are essential ingredients for a successful, happy and thriving environment, which is why we live and breath our TGI Fridays values of Pride, Passion, Personality and Protection. Through our \”Pridays\” forum, we have launched an LGBTQ+ charity partnership. We hold Women In Business and Disability forums – open for all to join and be apart of. We are an equal opportunities employer. That Fridays feeling is freedom, excitement, lightness and acceptance. Uncontrollable laughter. Time to do you. To let go. To truly be yourself. No judgement, no pressure, no worries. And remember – \”No one ever made a difference by being like everyone else.\” – P.T Barnum Candidates must be over compulsory school leaving age to apply for this position.
General Manager - Glasgow employer: TGI Friday's
Contact Detail:
TGI Friday's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Glasgow
✨Tip Number 1
Familiarize yourself with Blank Street's values and mission. When you understand their focus on detail, teamwork, and hospitality, you can better align your experiences and examples during the interview process.
✨Tip Number 2
Showcase your passion for specialty coffee! Engage with local coffee communities or attend coffee-related events in Glasgow to demonstrate your commitment and knowledge about the industry.
✨Tip Number 3
Prepare to discuss your experience in scaling teams and managing operations. Think of specific examples where you've successfully led a team or improved operational efficiency in a high-pressure environment.
✨Tip Number 4
Network with current or former employees of Blank Street if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace General Manager - Glasgow
Some tips for your application 🫡
Understand the Company Culture: Take some time to familiarize yourself with Blank Street's values and mission. Highlight how your personal values align with theirs, especially regarding attention to detail, teamwork, and hospitality.
Tailor Your CV: Make sure your CV reflects your experience in leading operations within the hospitality sector. Emphasize any relevant achievements, particularly those related to team management and customer service.
Craft a Compelling Cover Letter: In your cover letter, address the application question directly: 'What will you bring to Blank Street as a GM?' Use specific examples from your past experiences that demonstrate your leadership skills and passion for coffee.
Showcase Your Knowledge of Coffee: Since deep knowledge and interest in specialty coffee is crucial for this role, consider mentioning any relevant experiences or certifications you have in the coffee industry. This will show your genuine enthusiasm for the brand.
How to prepare for a job interview at TGI Friday's
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the specialty coffee culture during the interview. Share any personal experiences or knowledge you have about coffee, as this will demonstrate your genuine interest in the brand and its values.
✨Emphasize Team Leadership Skills
Highlight your experience in leading and managing teams, especially in high-growth environments. Be prepared to discuss specific examples of how you've successfully built cohesive teams and fostered a positive work culture.
✨Demonstrate Attention to Detail
Since Blank Street values attention to detail, be ready to provide examples of how you've gone the extra mile in previous roles. Discuss how you ensure high standards in service and presentation, even during busy times.
✨Prepare for Operational Questions
Expect questions related to inventory management, supply chain ordering, and maintaining health standards. Brush up on your knowledge of these areas and be ready to share strategies you've implemented in past roles to improve operational efficiency.
